Senior Endpoint Platform Engineer

Job Description

Job Description

We are looking for an experienced Senior Endpoint Platform Engineer to lead the design, governance, and performance of enterprise device management services in Minneapolis, Minnesota. This role will shape a secure and scalable endpoint environment across office, remote, and manufacturing settings while strengthening reliability for Windows, macOS, iOS, and Android platforms. The ideal candidate brings strong expertise in modern endpoint management and partners effectively with technical teams to improve service quality, security posture, and the overall digital workplace experience.

Responsibilities:
• Lead the strategy and technical direction for endpoint platforms, including Intune, Autopilot, and Jamf, to support secure and efficient device management at scale.
• Establish and maintain endpoint standards for provisioning, policy configuration, compliance enforcement, software deployment, and patching across multiple operating systems.
• Engineer endpoint solutions that meet the needs of corporate, remote, and manufacturing users while balancing usability, operational efficiency, and security requirements.
• Serve as the senior escalation resource for complex device issues, driving root cause analysis and long-term remediation for recurring platform problems.
• Collaborate with Cybersecurity, Infrastructure, and Service Desk teams to strengthen endpoint controls, improve support outcomes, and reduce service disruptions.
• Use telemetry, reporting, and trend analysis to identify opportunities for automation, improve platform stability, and lower operational noise.
• Create and refine reference architectures, technical standards, and troubleshooting documentation to support consistent platform operations.
• Communicate upcoming changes, known risks, and service-impacting issues to stakeholders and partner teams in a clear and timely manner.
• Participate in on-call support and coordinate cross-functional response efforts during critical endpoint incidents or major outages.• Bachelor’s degree in Computer Science, Information Systems, or a related discipline, or equivalent hands-on experience.
• At least 5 years of experience engineering and supporting enterprise endpoint management environments.
• Advanced expertise with Microsoft Intune, Autopilot, endpoint compliance frameworks, update management, and application lifecycle processes.
• Strong experience managing macOS in enterprise environments using Jamf Pro or similar administration tools.
• Demonstrated ability to design endpoint architecture and lead technical initiatives that involve multiple stakeholder groups.
• Background supporting manufacturing or other operationally sensitive environments where device reliability is critical.
• Working knowledge of technologies such as Active Directory, Azure Active Directory, Windows Server, Citrix, Microsoft Exchange, and endpoint security tools.
• Ability to translate business and operational needs into practical endpoint solutions while working effectively with Security, Infrastructure, and Service Delivery teams.