Financial Aid Coordinator

Financial Aid CoordinatorMountain Gateway Community College (MGCC) is a two-year public institution of higher education and one of 23 community colleges in Virginia. The college is supported by the Commonwealth of Virginia; the counties of Alleghany, Bath, Botetourt (northern portion) and Rockbridge; the cities of Buena Vista, Covington, and Lexington; and the town of Clifton Forge. MGCC provides opportunities for the extension of knowledge, skills and personal enrichment in an environment that maintains high academic standards and respect for each individual. The college strives to keep programs and services financially and geographically accessible for all students. Credit and non-credit courses are offered to meet life-long learning needs. On-site and distance learning options incorporate up-to-date technologies.Mountain Gateway Community College (MGCC) is seeking a Financial Aid Coordinator to join our Student Affairs team and play a vital role in helping students access the financial resources they need to pursue and complete their education. This is more than a financial aid processing position. The Financial Aid Coordinator serves as an important resource for students and families—helping them understand their options, navigate the financial aid process, resolve complex eligibility questions, and stay on track toward their educational goals. The successful candidate will bring strong attention to detail, excellent customer service skills, sound judgment, and a commitment to student success. This position supervises Financial Aid staff, and works closely with the Business Office, and other college personnel to support access, enrollment, persistence, and completion.What You'll Do As Financial Aid Coordinator, you will:Administer federal, state, institutional, and other financial aid programs in accordance with applicable regulations and college policies.Manage and oversee financial aid processes, including application review, verification, awarding, disbursement, eligibility monitoring, and compliance.Counsel and advise students and families regarding financial aid eligibility, options, requirements, and responsibilities.Administer Federal Title IV programs, including Federal Pell Grants, FSEOG, Federal Work-Study, and Federal Direct Loans.Review student records and resolve complex financial aid issues, including eligibility concerns and professional judgment requests.Monitor student eligibility at the end of each academic term and coordinate reinstatement processes when appropriate.Prepare and submit required federal and state reports and ensure the college remains eligible to participate in Title IV programs.Develop and maintain Cost of Attendance budgets and financial aid system processes.Work with student information and financial aid systems, including PeopleSoft, to build, test, and maintain financial aid tables and processes.Coordinate loan certification, entrance and exit counseling requirements, and Federal Work-Study awards and payroll processes.Collaborate with college personnel to monitor attendance, withdrawals, enrollment, and other factors affecting financial aid eligibility.Support financial aid communication strategies designed to encourage early FAFSA completion, enrollment, and continued student engagement.Provide financial aid workshops and participate in recruitment, outreach, high school visits, and other college events.Provide financial aid assistance at the Rockbridge Center as scheduled.Maintain current knowledge of federal and state regulations, including Title IV, Veteran-related programs, and applicable VCCS policies.Join Mountain Gateway Community College At MGCC, you'll be part of a team committed to serving students and strengthening the communities we serve. If you're ready to bring your financial aid knowledge, problem-solving skills, and passion for student success to a role where your work matters, apply today and become part of the Mountain Gateway Community College team.