Customer Experience Dental Lab Technician - Fixed
Dandy LLC
Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world‑class support to achieve more for their practices, their people, and their patients. About The Role We’re looking for experienced and dedicated Customer Experience Dental Lab Technicians - Fixed to join Dandy. You'll apply your deep dental lab expertise to partner directly with clinicians on critical tasks like patient scanning, case prep, and design modifications. Your role will be to provide real‑time technical support, ensuring quality outcomes and an exceptional experience for every doctor. What You’ll Do Collaborate on Treatment Plans: Partner with doctors in real‑time to review and refine case designs, ensuring optimal aesthetic and functional patient outcomes. You will provide expert guidance on complex cases and build customer confidence in our digital tools. Provide Live Clinical Support: Communicate directly with clinicians via phone, chat, and video to troubleshoot issues, clarify workflows, and offer efficient and empathetic customer service. Facilitate Cross‑Functional Communication: Act as a liaison between doctors and Dandy lab teams, translating clinical feedback into production outcomes. What We’re Looking For 3+ Years in a Dental Technician Role 2+ years of experience in 3Shape CAD/CAM design, including Implant and Crown & Bridge cases Deep understanding of digital dental workflows, including implant systems, scan bodies, and best design practices Technologically adept with the ability to learn and navigate dental design platforms quickly. Proven ability to build rapport with clinicians, offer empathetic support, and manage complex concerns with professionalism and care. Previous experience in a customer‑facing lab role is preferred. Excellent verbal and written communication skills with the ability to translate clinical and technical feedback into actionable insights. Comfortable chatting live with doctors — whether it’s over chat, phone, or video calls. You should feel confident jumping into real‑time conversations, answering questions, and building trust quickly. Strong independent problem‑solving skills and the ability to manage multiple complex conversations simultaneously. Desire to work in a fast‑growing and rapidly changing fully‑digital lab environment. Ability to meet tight deadlines while maintaining exceptional quality standards across every case. Native or near‑native fluency in the local market language, with strong knowledge of local dental norms and terminology. For full‑time positions, Dandy offers a wide range of best‑in‑class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal‑opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. #J-18808-Ljbffr
- ...Dandy is seeking a Customer Experience Dental Lab Technician to provide real-time technical support directly to clinicians, ensuring quality outcomes in dental practices. The role involves collaborating on treatment plans and troubleshooting via phone and chat. The ideal...Suggested
- ...Dandy is seeking a Customer Experience Lab Technician to transform the dental industry by providing real-time technical support to clinicians. You'll collaborate on treatment plans and ensure quality outcomes for every case. The ideal candidate has 3+ years as a Dental...SuggestedFull time
$35 - $45 per hour
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...Dental Lab Technician page is loaded## Dental Lab Technicianlocations: Mentor, Ohiotime type: Full timeposted on: Posted Todayjob requisition... ...build rapport with patients of all ages and backgrounds* Experience with complete fabrication of quality denture products from...SuggestedFull timeFlexible hours$32 per hour
...Pay after Training: $32.00/hour Starting Pay: $20.00/hour NUVIA DENTAL IMPLANT CENTER - Entry Level Bilingual Dental Lab Technician Needed! Don't miss out on this opportunity and become part of a great growing company! This position requires 5 months of hands on paid training...SuggestedTemporary workAll shiftsMonday to FridayShift workNight shift- ...Dandy in New York is seeking an experienced Customer Experience Dental Lab Technician to join their innovative team. In this role, you will utilize your deep dental lab expertise to collaborate directly with clinicians in real time, providing technical support and ensuring...Full time
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- ...Job Description Overview We are seeking a expert Dental Digital Technician with at least five years experience to join our team. The ideal candidate will have a... ...full capability. - Manage stock and orders for the lab. Qualifications - Knowledge of designing on...Work at officeRelocation
$36.9 per hour
...Lead Dental Assistant / Radiographer US-NY-New York Job ID: 2025-15042 Type: College of... ...Associate's Degree Dental Hygiene Required Experience 2+ years of related experience Graduate of... ...chairside dental techniques and dental lab equipment Excellent interpersonal skills...Hourly payPrivate practiceWork at office$36.9 per hour
...University of Minnesota School of Dentistry is seeking a Lead Dental Assistant/Radiographer in New York City. This role involves taking... ...certification as a Dental Assistant, along with 2+ years of experience in a related field. A competitive pay rate of USD $36.90 per hour...Hourly pay- ...and manage relationships with clients on custom consulting projects. Typical consulting... ...competitive intelligence on the digital customer experience. CI publishes in-depth research on... ...provides health insurance, vision and dental insurance, and a 401(k) with a company...Work at officeLocal areaImmediate startVisa sponsorship2 days per week
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...help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative assistant roles...Part timeCasual workRemote workFlexible hours- ...A lead dental technology company is seeking a Field Service Technician specializing in dental X-ray equipment. The role involves traveling nationwide to install... ...systems. Candidates must have X-ray installation experience and strong mechanical aptitude, with up to 100%...
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