Program Support Assistant (OA)

Job Title

Program Support Assistant (OA)

Job Duties

Include but not limited to:

• Provide information, submit requests or changes, and similar activities, as well as assemble and compile preliminary data for use by the Surgical Service staff.
• Manage reports, data, and performance indicators, including regular monitoring of the Electronic Action Required Report (EARR) and the appropriate distribution of encounter errors.
• Responding to telephone calls, mail, and electronic mail daily.
• Directing messages, visitors, and phone calls to appropriate staff members based on requests.
• Typing memoranda; clinic cancellation requests; supply ordering; and, submitting work orders and other VA forms as necessary.
• Scheduling and coordinating appointments for the section chiefs and directors of these programs as requested.
• Coordinating auditorium space reservations, time, media equipment, handouts, guest presenters, Human Resources orientation, Veterans Canteen Services, and Facilities Management.
• Maintain accurate up-to-date filing systems for quick retrieval for reporting needs.
• Distributes master rotation schedules and attending rounds schedules.
• Compiling a file plan of these records for submission to the Records Officer for inclusion in the Master File Plan for NF/SGVHS.

Virtual: This is not a virtual position.

Position Description/PD#: PD05907A