Solutions Consultant

Synthesia Solutions Consultant

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.

As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.

Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.

The Role

We're seeking commercially sharp Solutions Consultants to be trusted advisors to our customers, optimizing how Synthesia's platform best fits within their business environments and unlocking value across multiple workflows.

As a Solutions Consultant, you'll be the strategic advisor who helps customers see where Synthesia creates the most impact across their organization. You'll run in-depth discovery and facilitate strategic workshops with senior stakeholders to uncover priorities and opportunities; design how Synthesia optimally solves their most pressing challenges; lead enablement that drives real behavior change and adoption; and own the path from deal close to first successful workflow and beyond.

What We Are Looking For

• 4+ years in Solutions Consulting, Management Consulting, Enablement, or a similar customer-facing role.

• Strong relationship builder who earns trust, asks insightful questions, listens actively, and demonstrates genuine curiosity about how customers work and what matters to them.

• Excellent workshop facilitation, presentation, and communication skills, in person and remote; ability to explain complex concepts clearly to technical and non-technical audiences.

• Self-motivated and organized; ability to manage multiple customers and initiatives simultaneously while maintaining relationship depth.

• Consultative problem-solver who brings clarity to ambiguity; bias for action and high ownership.

• Collaborative mindset; thrives working with CSMs, AEs, Product, and other teams to drive customer and company success.

• Comfortable across SaaS, AI, and enterprise technology environments.

The Good Stuff

In addition to being part of a great team in a fun and innovative environment, we offer:

• Competitive salary + stock options in our fast-growing Series E startup

• Hybrid working environment or remote-friendly

• 100% Medical, Dental & Vision

• 401k Plan

• Paid parental leave

• 25 days annual leave + Public holidays + paid sick leave

• Fun culture with regular socials

• Generous referral scheme

• Brand new computer + monitor

Salary: $70,000–$150,000 based on experience level

Location: Hybrid - New York City or Austin, Texas