Dental Operations Manager (EFDA)

Job Description

Job Description

Join Our Mission: Dental Operations Manager (EFDA) - This position requires completion of an Expanded Functions Dental Assistant (EFDA) accredited program.

Promise Healthcare | Transforming Lives Through Integrated Care

Are you a dynamic leader who thrives at the intersection of clinical excellence, operational strategy, and community impact?

At Promise Healthcare, we don't just provide dental care-we improve lives. As a Federally Qualified Health Center (FQHC), we serve as a healthcare home for thousands of patients across our communities, many of whom face barriers to care.

We're seeking a Dental Operations Manager who is excited to split their time between leading high-performing teams and delivering hands-on clinical care. Why This Role Matters

This is a unique hybrid opportunity to:

• Lead operations and stay connected to patient care
• Expand access to dental services for underserved populations
• Drive innovation in an integrated care model (medical + behavioral health + dental)
• Shape the future of dental services within a growing FQHC

This position is intentionally designed as:

• 50% Operations Leadership
• 50% clinical service delivery

What You'll Do:

• Operations (50%)
• Oversee daily operations across dental clinic sites
• Optimize scheduling, productivity, and patient flow
• Lead, coach, and support dental teams
• Monitor KPIs and performance metrics
• Ensure compliance with FQHC, HRSA, and regulatory standards
• Support program growth, including mobile and community-based services
• Clinical (50%)
• Provide direct patient care consistent with licensure (e.g., hygienist, dental assistant/EFDA)
• Model high-quality, patient-centered care
• Support care team integration and best practices

What We're Looking For:

• Dental professional (EFDA)
• Experience in dental practice operations or leadership
• Strong team leadership and coaching skills
• Familiarity with FQHCs, PPS, or community health (preferred)
• Passion for health equity and serving underserved populations

Why Promise Healthcare

• Mission-driven work that makes a real difference
• Collaborative, integrated care environment
• Competitive salary + benefits
• Opportunity to shape and grow dental services across the organization

Location:

Champaign County & surrounding communities (with opportunities to support mobile services)

AMAZING BENEFITS:

• Medical
• Dental
• Vision
• 401k with employer match
• FSA
• Vacation
• Sick Leave

Proposed salary range: $50,000 to $60,000

About Promise : Based in Champaign, Illinois, Promise Healthcare is a Federally Qualified Health Center (FQHC) dedicated to improving the health of the community through treatment, prevention, and education. We serve all patients regardless of their ability to pay for services and provide robust patient support and enabling services. Promise has deep roots in Champaign's underserved communities and serves a diverse population. Approximately 30% of our patients are Spanish speaking. Champaign-Urbana is a growing, diverse community of 195,000 residents and home to the Big-Ten University of Illinois. Champaign-Urbana is located between Chicago, St. Louis, and Indianapolis. Champaign is 2.3 hours from the Chicago O'Hare International Airport with daily train transportation.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Completed background check and drug screen required prior to start date.