Office Manager / In Office Sales

Job Description

Job Description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Employee discounts

Join Our Team as an Office Manager with Floor Coverings International!

At Floor Coverings International, we're not just a flooring company; we're the #1 mobile flooring company in North America. With over 300 locations spanning the United States and Canada, we've revolutionized the flooring industry with our unique shop-at-home model, making it possible for customers to get the perfect new floors without ever leaving their homes. We take pride in our exceptional service, and our 400,000+ satisfied customers give us an average rating of 4.8 stars.

As an Office Manager with Floor Coverings International, you play a vital role in the growth and expansion of our local franchise. A successful Office Manager will enable us to write more estimates, efficiently schedule and manage projects, support our marketing efforts, and maintain accurate financial records for the business.

Office Manager Benefits and Perks:

• Full-time position (No Weekends)
• Paid personal / vacation time-off.
• Bonus opportunities available for in-office sales.
• No experience is required, but 1-3 years of office or sales experience preferred.
• In house training and resource programs available with full corporate support team.

Office Manager Responsibilities:
Marketing & Customer Relations

• Build strong relationships with customers, providing exceptional customer service.
• Efficiently coordinate and schedule appointments for Sales Department.
• Provide follow up on open and working proposals to ensure customer satisfaction.
• Assist in developing, managing, and implementing local marketing initiatives.
• Support and participate in home shows and events (paid weekends may be optional).
• Maintain a clean, organized and inviting office and work space environment.

Financials

• Update and record incoming billing and expenses through Quickbooks (experience preferred, training provided).
• Generate job costing reports for completed projects.
• Track, prepare, and manage timely payment of business-related expenses.

Production

• Attend and participate in weekly sales meeting for reviewing customer projects and manage production orders.
• Confirm and accurately order necessary products for upcoming projects and schedule delivery.
• Communicate and schedule start dates between customers and installers for efficient job scheduling.
• Update customers regarding installation details and job progress.
• Update software apps daily with job status and upcoming schedules (training provided).

Continuous Improvement

• Attend and participate in weekly meetings as scheduled.
• Work with team towards weekly and monthly goal achievements.
• Be open to attending training / seminars at the owner’s discretion.
• Make decisions and act in alignment with Floor Coverings International's core values and mission.

Office Manager Qualifications:

• Applicant would need strong in person, phone and text communication skills.
• Exceptionally organized and detail-oriented, with strong multitasking abilities.
• Experience in general bookkeeping with use of QuickBooks is preferred but not required.
• Capable of making good business decisions and work independently without constant oversight.

Join us in creating beautiful spaces for our valued customers while enjoying a dynamic and rewarding career as an Office Manager with Floor Coverings International. 

Apply today and be a part of our success story!