Member Experience Associate - Retro Fitness Cambridge (Part-Time)

Job Description

Job Description

Member Experience Associate – Retro Fitness Cambridge (Part-Time) $16-18/hour • 3-4 hours/week • WeekendsYou know that person at the gym who makes everyone's day a little better just by being at the desk? That's you. Retro Fitness Cambridge is looking for someone with big energy and zero attitude problems to run our front desk, greet our members, and help us look good - literally and online.What you'll actually be doing:Being the first face members see (so bring the smile)Handling check-ins, reservations, and scheduling like a proAnswering phones and questions without missing a beatProcessing payments and membership stuffBacking up our staff so the day runs smoothPosting content for our social media - if you know your way around Instagram/TikTok, that's a huge plusShowing up for brand events and community pop-ups to help spread the word about Retro Fitness and other Momentum Enterprises brandsWhat you bring:Outgoing energy and can hold a real conversationReliable - we need you here when you say you'll be hereComfortable learning new systems (we'll train you)Bonus points for retail, sales, or hospitality experienceCPR/AED cert preferred (or willing to get one)Available weekends (Saturdays/Sundays)Why it's worth it:Free gym membershipReal growth path within the companyA team that actually likes each otherMonthly staff perks and discounts across all Momentum Enterprises brandsIf this sounds like you, apply now - we'd love to meet you.About Momentum EnterprisesWe're a family-focused company creating fun, active, and memorable experiences across our communities. Our brands include My Gym Children's Fitness Centers, Launch Family Entertainment, Retro Fitness, Club Elevate, Wimbledon Tennis & Pickleball Club, and The Newport Venture. We build strong teams because we believe happy employees create happy members.Momentum Enterprises is an equal opportunity employer and does not discriminate based on any protected status.