Location Manager

Location Manager

Go Rentals is a Hospitality company and the official Forbes Travel Guides, Elite Car Rental Provider. We serve the luxury auto rental needs of the private jet industry, high-profile business leaders, and Sports & Entertainment celebrities.

This position is the leader of a service and sales team comprised of Assistant Managers, Guest Service Managers, Lead Guest Service, Guest Service, Lead Drivers, Drivers, Car Washer Detailers and other staff members. This leader is accountable for achieving the assigned location's guest service, sales, and profitability goals. This role provides direction and leadership to the FBO or Hotel based staff while responsible for the guest satisfaction and market share within the assigned location.

Location Manager Responsibilities include:

• Accomplishing location sales objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned location; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions of employees
• Achieving location sales operational objectives by contributing location sales information and recommendations to strategic plans and reviews;
• Meeting location sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions; determining fleet needs and maintaining fleet
• Establishing sales objectives by creating a sales plan and quota for location in support of national objectives
• Growing and expanding guest base by counseling and coaching team members; building and maintaining rapport with key guests; identifying new guest opportunities; delivering exemplary guest service
• Recommending fleet and services by identifying new opportunities, and/or product, delivery, and service changes; surveying consumer needs and trends; tracking competitors
• Identify and target group guests that will generate business on behalf of Go Rentals but not conflict with FBO efforts
• Utilize various prospecting resources to solicit and secure business on behalf of Go Rentals
• Follow up on all business inquiries and leads and qualify business to generate revenue to impact performance
• Create and execute account plans for assigned location to ensure maximum revenue and budgeted targets are achieved
• Ensure business operations are covered at all times and make appropriate arrangements to provide coverage that adequately supports all business needs and areas of personal responsibility.
• Be present to manage assigned field operations; responsibly managed the field schedule.
• Ensure complete compliance with state, federal and local laws as well as compliance with the requirements of the FBO's and hotels in which Go operates or services. Ensure complete compliance to Go Rentals company policies and their enforcement.
• Achieve monthly, quarterly and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined
• Adhere to and ensure that all activities and actions are compliant with Go Rentals Policies and Procedures
• Any other duties as directed

Full-Time Employee Company Benefits

• Medical
• Dental Low and Vision paid 100% by employer
• $25,000.00 Basic Employee Life/AD&D Insurance for individual employees
• Short- & Long-Term Disability Insurance (for those in states where it is not offered) for individual employees
• Employee Assistance Program
• Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney
• Identity Theft Assistance Services
• Travel Assistance through Mutual of Omaha
• COVID19 Resources (telehealth, mental health benefits and testing)
• Pharmacy Discount Programs through CVS & Good RX
• Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services
• 401(k) Retirement Program
• 2 Weeks accrued Vacation with cash out program after 1st year
• Generous Sick and Safe accrued time off program
• Paid Holidays
• Paid Birthday off
• Cell Phone Pay of $40.00 a Month for hourly employees
• $1,000.00 Referral Bonus Program for hourly employees
• Employee Discounts for Auto Rentals (Friends & Family)
• Employee Wholesale Auto Purchase Program
• View email address on click.appcast.io Program Member Ship - thousands of discounts for just about everything! Food & Grocery, Fuel, Apparel Taxes, Travel, Electronics, Auto, Movie, and Entertainment (Theater, Theme Parks, Adventures)
• Commission Program
• Access to a full library of hundreds of online professional career training; from sales to software and nearly every-thing in between

Go Rentals is an EEO-compliant employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or military status as a covered veteran in accordance with applicable federal, state and local laws.

Qualifications

Required Qualifications

• Must have a Valid Unrestricted Driver's License
• Must have one to two years of driving experience and be insurable
• Must be 21 years of age or older (Not Montana or Hawaii)
• 1-2 years of managerial experience
• Experience in Sales and Customer Service
• Excellent Communication Skills
• Minimum of a high school diploma or GED equivalent

*Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and understand safety protocols.

Preferred Qualifications

• Experience in Aviation, Auto Rental, Guest Services, or Hospitality
• Willingness to travel for extended periods
• Smartphone/tablet/technology savvy
• College degree