Motel Front Desk Agent
$18 per hourMajor Management
Job Description
Job Description
Best Value Inn Motel | Des Moines, WA
Pay: Starting at $18.00/hour DOE (Depending on Experience)
Schedule: Part-Time, 3 to 4 Days Per Week, 8 hour shifts
Please apply only if you are serious about this opportunity and able to commit to the scheduled shifts. A valid driver's license is required.
The Best Value Inn Motel is looking for a friendly, dependable, and customer-focused Front Desk Agent to join our hospitality team. As the first point of contact for our guests, you will play a key role in creating a welcoming experience and ensuring every guest receives exceptional service from check-in to check-out.
Key Responsibilities- Welcome guests and provide outstanding customer service.
- Handle guest check-ins and check-outs accurately and efficiently.
- Answer phone calls and assist guests with reservations, questions, and requests.
- Address guest concerns and resolve issues professionally and promptly.
- Process payments and maintain accurate guest records.
- Perform basic night audit and front desk accounting duties when needed.
- Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
- Maintain a clean, organized, and professional front desk area.
- Provide information about hotel amenities, policies, and local attractions.
- Previous experience as a Front Desk Agent, Hotel Receptionist, Guest Services Representative, or Customer Service Representative preferred.
- Strong customer service and guest relations skills.
- Excellent verbal and written communication abilities.
- Professional phone etiquette.
- Ability to multitask and stay organized in a fast-paced environment.
- Basic computer skills and ability to learn hotel management software.
- Experience with hospitality, hotel, motel, or lodging operations is a plus.
- Reliable transportation and a valid driver's license required .
- Dependable attendance and a positive attitude.
- A team player who enjoys working with people.
- Someone who can remain calm and professional under pressure.
- A dependable employee who is committed to providing excellent guest experiences.
- Someone willing to learn, adapt, and contribute to a positive work environment.
Join our team and help create a comfortable, welcoming experience for every guest who stays with us!
Job Posted by ApplicantProVacancy posted 4 days ago
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