PBE Technical Specialist

PBE Technical Specialist Location: Sioux Falls or Rapid City, SD Territory: Supporting both Eastern and Western South Dakota Are you an experienced automotive refinishing professional who enjoys helping customers, solving technical challenges, and sharing your expertise? We are looking for a PBE Technical Specialist who can be based in either Sioux Falls or Rapid City and will support customers, stores, and sales teams throughout both geographic territories in South Dakota. In this role, you will use your knowledge of Paint, Body, and Equipment (PBE) products and processes to provide technical support, customer service, product training, and sales assistance. You'll build strong relationships with collision repair customers while helping them find the right products and solutions for their business. What You'll Do Provide technical expertise and support to customers, stores, and sales team members. Support PBE sales efforts and help achieve division sales and business goals. Develop and maintain strong relationships with collision repair center customers throughout both territories. Recommend PBE products, equipment, and solutions based on customer needs. Provide on-site technical assistance and troubleshoot product or equipment concerns. Train customers and store employees on PBE products, equipment, techniques, and best practices. Stay current on industry trends, products, technology, and manufacturer training. Work closely with manufacturers and vendors to stay informed on new products and technical developments. Assist stores with PBE product inventory, merchandising, and inventory control. Deliver responsive, professional customer service and follow through on customer concerns. Travel throughout Eastern and Western South Dakota to support customers and locations. What You Bring 2-year degree or certification in Automotive Refinishing, Auto Body, or a related field from a recognized institution preferred. 5+ years of hands-on experience in the automotive paint and body industry. Strong knowledge of PBE products, refinishing processes, and related equipment. Certification in Collision Painting and Refinishing preferred. Experience providing technical support, customer service, and/or sales within the PBE industry. Experience training or mentoring customers and team members. Strong communication, organization, and problem-solving skills. Ability to build positive relationships with customers, vendors, and team members. Proficiency with Microsoft Office and account management software. Valid driver's license and the ability to travel extensively throughout both assigned territories. Why Join Us? We offer a competitive benefits package designed to support you and your family: Medical, Dental & Vision Insurance Basic Life Insurance & Long-Term Disability Voluntary Life Insurance Options 401(k) with Company Match & Profit Sharing Generous PTO Safe & Sick Time Employee Discount Employee Assistance Program (EAP) Join a team where your industry experience matters. You'll have the opportunity to use your technical knowledge, build customer relationships, support our locations, and play an important role in growing our PBE business across South Dakota. Automotive Parts Headquarters