Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead

$14.25 - $16.2 per hour

McDonald's

Guest Experience Leader

Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.

PERKS & BENEFITS:

  • Competitive pay between $14.25 per hour - 16.20

  • Employee discounts and free meals

  • Paid sick leave and/or paid time off

  • Tuition reimbursement and/or educational assistance

  • Training and advancement opportunities

  • Weekly direct deposit

  • 401k plan

  • Medical, dental, and vision benefits

And much, much more!

This role is vital to the guest experience because you'll:

  • Lead the experience: Check in with guests and make sure they are enjoying themselves

  • Be the solution: Handle guest concerns and provide resolve to their satisfaction

  • Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment

  • Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features

To be successful in this position, you'll need:

  • A humble and hospitable demeanor;

  • Passion for helping and serving others (customers and fellow team members);

  • A desire to learn and grow; and

  • The ability to communicate effectively and anticipate customer needs

So, what's your job combo?

Equal Employment Opportunity and Our Value of Inclusion

McDonald's is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald's provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald's provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io.

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

Requsition ID: PDX_MC_83816602-AE06-4038-85F9-84A4A1C9BA5A_5106

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead in Mesquite, TX vacancy
  • AMC Theatres is seeking a Supervisor to direct theatre crew daily, ensuring smooth operations and outstanding guest experiences. You will lead with energy, communicate with care, and foster a welcoming environment for guests and teammates in a fast-paced cinema setting... 
    Suggested

    Hunter Super Techs - TurnPoint

    Mesquite, TX
    2 days ago
  • $14.25 - $16.2 per hour

    # Guest Experience Lead* English* Spanish## Job Description**Guest Experience Leader**Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.**PERKS & BENEFITS:*** **Competitive pay between** $14.25 per hour - $16.... 
    Suggested
    Hourly pay
    Full time
    Flexible hours
    Shift work

    McDonald's

    Mesquite, TX
    4 days ago
  •  ...position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. Description: A McDonald's Guest Experience Lead (GEL) is responsible for ensuring a positive and memorable experience for all of our customers. This role involves welcoming... 
    Suggested
    Full time
    Part time
    Local area
    Night shift
    Weekend work

    McDonald's

    Sachse, TX
    3 days ago
  •  ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place...  ...'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you... 
    Suggested
    Full time
    Part time
    Local area
    Flexible hours

    McDonald's

    Rowlett, TX
    3 days ago
  •  ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place...  ...'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you... 
    Suggested
    Full time
    Part time
    Local area

    McDonald's

    Dallas, TX
    3 days ago
  • # Guest Experience Lead (GEL)SACHSE, TX (43229)## Job DescriptionThis job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA.**Description:**A McDonald's Guest Experience Lead (GEL) is responsible for ensuring... 
    Full time
    Part time
    Night shift
    Weekend work

    McDonald's

    Sachse, TX
    3 days ago
  •  ...Co. is seeking a Front Office Manager to lead the front desk team at our Dallas property...  ...supervise front office staff, ensure guest satisfaction, and coordinate with other departments...  ...and smooth operations. The role requires experience in hotel front desk operations,... 

    Raines Inc

    Dallas, TX
    3 days ago
  •  ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place...  ...'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you... 
    Full time
    Part time

    McDonald's

    Seagoville, TX
    2 days ago
  •  ...seeking a Restaurant Manager in Dallas, Texas to oversee daily operations, ensure excellent guest satisfaction, and lead team training. With 2-3 years of restaurant management experience required, candidates should possess strong leadership skills and knowledge of financial... 
    Weekly pay

    Shake Shack

    Dallas, TX
    4 days ago
  •  ...Job Description Job Description Description: The Dallas Arboretum is looking for an energetic, people-first Lead, Guest Experience Ticket Booth professional to help bring our guest experience to life! In this role, you’ll lead a dynamic team at the front lines... 
    Full time
    Seasonal work
    Work at office
    Flexible hours
    Rotating shift
    Afternoon shift

    Dallas Arboretum & Botanical Garden

    Dallas, TX
    16 days ago
  •  ...compliance with standards. The ideal candidate must possess a bachelor’s degree, a minimum of 5 years in management roles, and a strong passion for customer service. Join our dedicated team and contribute to outstanding guest experiences. #J-18808-Ljbffr Westin Dallas Downtown
    Afternoon shift

    Westin Dallas Downtown

    Dallas, TX
    2 days ago
  •  ...support the General and Assistant Manager, ensuring smooth operations while leading a team and providing exceptional service to customers. Ideal candidates will have at least 1 year of experience in the Quick Service Restaurant industry, strong communication skills, and... 
    Shift work
    Weekend work
    Afternoon shift

    Workstream

    Garland, TX
    4 days ago
  •  ...Event Network, LLC in Dallas, Texas is seeking a Sales Lead to enhance the guest experience at one of our premier destinations. The role includes leading guest service operations, engaging customers, and supporting the store team. We're looking for a retail rockstar who... 
    Flexible hours

    Event Network

    Dallas, TX
    1 day ago
  •  ...support the Store Manager in daily operations and ensure exceptional guest service. The role responsibilities include supervising...  ...diploma, with preference given to those with retail management experience. This full-time role offers various benefits including health insurance... 
    Full time

    GameStop

    Dallas, TX
    2 days ago
  • $12 - $12.5 per hour

     ...make an impact. Come join our TJX familya Fortune 100 company and the world's leading off-price retailer. Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous... 
    Hourly pay
    Temporary work
    Local area
    Home office
    Flexible hours
    Night shift

    TJX

    Mesquite, TX
    2 days ago
  •  ...- 1:00 AM (Schedule flexibility is a must due to business needs) Objective :  Coordinates various aspects of the customer experience, including handling inquiries, resolving issues, and implementing initiatives to enhance customer satisfaction.  Major Functions... 
    Shift work

    Mohawk Industries Inc

    Sunnyvale, TX
    5 days ago
  • CUSTOMER EXPERIENCE COORDINATOR Date: Jul 8, 2026 Location: Sunnyvale, Texas, United States, 75182 Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close... 
    Shift work

    Mohawk Industries, Inc.

    Sunnyvale, TX
    23 hours ago
  • $50k - $55k

     ...Towne Park, based in Dallas, TX, seeks a dedicated hospitality professional to ensure exceptional guest service and cultivate a positive guest experience. The ideal candidate will engage in recruitment, onboarding, and staff training while upholding service excellence.... 

    Towne Park

    Dallas, TX
    1 day ago
  •  ...opportunity to be part of an international event experience while showcasing your floral artistry to...  ...audience. Position Overview The Lead Florist will be responsible for managing...  ...on presentation, inventory care, and guest engagement. Key Responsibilities... 
    Temporary work
    Seasonal work
    Shift work
    Weekend work
    Afternoon shift
    Early shift

    Hudson and Associates, LLC

    Dallas, TX
    1 day ago
  • $17 - $20.25 per hour

     ...Catering Lead At Panera, our people come first. If you’re looking for a place where you...  ...role in our catering operations. You help guests plan and choose delicious, familiar and...  ...orders for our guests. Create memorable experiences with warm, friendly service, effective communication... 
    Full time
    Local area
    Flexible hours
    Shift work
    Night shift

    Panera LLC

    Syracuse, NY
    3 days ago
  •  ...DUTIES AND RESPONSIBILITIES Assists the management team in all aspects of shift management and ensures all guests have an outstanding experience Supervises assigned stations for an entire shift Directs, supports, coaches, and provides professional leadership... 
    Daily paid
    All shifts
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Golden Chick

    Mesquite, TX
    1 day ago
  • $16.5 per hour

     ...leaders who set the tone for every shift. You'll lead by example, work side-by-side with your team, and ensure every guest walks out impressed. If you thrive in...  ..., accurate service and create a great guest experience every time ~ Coach, support, and... 
    Shift work

    Five Guys

    Mesquite, TX
    4 days ago
  • $16 - $21 per hour

     ...OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon...  ...beautiful. GENERAL SUMMARY & SCOPE The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in... 
    Full time
    Part time
    Work experience placement
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Ulta Beauty

    Syracuse, NY
    1 day ago
  • $16 - $24.75 per hour

     ...on the sales floor to achieve sales targets and deliver an exceptional customer experience * Serves as a Brand Ambassador embodying of Coach values and increasing brand awareness * Leads implementation of Company initiatives and support full operation of the... 
    Minimum wage
    Shift work

    Tapestry

    Syracuse, NY
    3 days ago
  • $24.31 per hour

     ...Lead Cleaner ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as...  ...of Collaboration and Influence A solid commitment to the guest experience Always remember safety first Build respectful... 
    Hourly pay
    Full time
    Weekend work

    ISS Facility Management

    Syracuse, NY
    1 day ago
  • $16 - $24.75 per hour

     ...leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience. Embodies Coach values and increases brand awareness. Lead implementation of company initiatives and support full operation of the business. Maintain a... 
    Hourly pay
    Minimum wage

    FashionUnited

    Syracuse, NY
    2 days ago
  • A prominent customer service firm is seeking a Customer Experience Supervisor in Dallas, Texas. This role will oversee a team, manage customer interactions, and enhance overall satisfaction through data analysis and process improvements. Key responsibilities include hiring... 

    Kalkomey Enterprises, LLC

    Dallas, TX
    3 days ago
  •  ...About European Wax Center European Wax Center®, a leading beauty lifestyle brand founded in 2004, offers guests a full suite of waxing services and a proprietary...  ...Beautiful Skin® , we provide a modern, luxurious experience across more than 1,000 centers in the U.S. About... 
    Full time
    Work at office
    Local area
    Flexible hours
    Afternoon shift

    UPMA Group - European Wax Center

    Mesquite, TX
    1 day ago
  • $25 - $50 per hour

     ...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Mesquite. These roles are ideal for individuals looking to step into leadership positions within airport security operations. TSA provides training... 
    Shift work
    Night shift
    Weekend work

    Airport Security Careers

    Mesquite, TX
    a month ago
  •  ...Team Leader in Mesquite, Texas. As a Store Team Leader, you will act as the CEO of your store, driving sales through exceptional guest experiences while managing a high-performing team. Responsibilities include maximizing store productivity, managing financials, recruiting... 
    Full time

    AEO

    Mesquite, TX
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead. Be the first to apply!