Customer Care Coordinator
$21 - $23 per hourAyers Basement Systems
Job Type
Full-time
- Conduct inbound and outbound calls with customers and internal staff, prioritizing exceptional customer care.
- Share our services and illuminate how they can transform the challenges customers face in their homes.
- Arrange and schedule installation and service appointments for our dedicated sales and service teams.
- Accurately document discussions, including notes and pictures related to our customers' needs.
- Excellent interpersonal communication skills, demonstrated through strong customer service experience (minimum of 2 years of call center experience required).
- Proven history of customer service at the same company.
- Driven and self-starter mentality with a willingness to do whatever it takes to achieve goals.
- A combination of education and experience that shows a proven track record in this field.
- Enjoys working in a high-pressure, fast-paced environment.
- Experience in CRM systems, handling logistics, scheduling, and managing calendars.
- A positive and thriving work culture - Ayers Basement Systems was named a Top Workplace in Michigan in 2023 and 2024, and 2025!
- No cold calling - all leads are provided to you.
- A starting hourly rate of $21-23 per hour
- Full-time set work schedule
- 1-2 Saturdays a month (9am-1pm)
- Full benefits (health, dental, vision)
- 401k Plan
- PTO and holidays off
- Ability to pass a pre-employment background check and drug screening.
up to $24 an hour to start!
Vacancy posted 4 days ago
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