Lead Service Tech Helper

Job Description

Job Description

Salary: 14-16

Position Summary

The Lead Service Tech Helper works directly alongside the Lead Service Technician to perform commercial roofing repairs and service work on a daily basis. This is a hands-on, physical role focused on learning the trade, supporting field operations, and developing the skills necessary to advance into a Lead Technician position. The ideal candidate is dependable, eager to learn, safety-conscious, and takes pride in doing quality work.

Key Responsibilities

Field Support

• Assist the Lead Technician with all phases of commercial roof repairs including membrane patching, flashing installation, seam welding, sealant application, and drain work
• Prepare work areas by clearing debris, setting up equipment, and staging materials prior to and during repairs
• Safely carry, stage, and manage tools and materials on the roof and at ground level
• Operate hand tools, utility knives, heat guns, and caulking equipment under the direction of the Lead Tech
• Clean up jobsite upon completion and assist with loading and organizing the service vehicle

Safety

• Follow all OSHA safety requirements, fall protection procedures, and company safety policies at all times
• Wear appropriate PPE for every task; never skip safety steps
• Participate in pre-job tailgate safety briefings and ask questions when unsure
• Report any unsafe conditions immediately to the Lead Technician

Learning & Development

• Actively observe and learn roofing system types, repair methods, and material applications
• Accept coaching and direction from the Lead Technician as part of on-the-job training
• Build toward proficiency with core repair tasks over time with the goal of advancement

Vehicle & Equipment

• Assist with loading and unloading the service vehicle at the start and end of each day
• Help maintain tools and equipment in clean, working condition
• Notify the Lead Tech of any damaged or missing equipment

Qualifications

Required

• 03 years of experience in commercial roofing, construction, or a skilled trade (entry-level candidates with strong work ethic are welcome)
• Willingness and physical ability to work on rooftops, ladders, and in all weather conditions
• Reliable transportation to the company yard or designated meeting point
• Valid driver's license
• Ability to follow directions and work as part of a team
• Strong attendance record and punctuality

Preferred

• Any prior roofing, waterproofing, or construction experience
• OSHA 10 certification (or willingness to obtain)
• Familiarity with basic hand tools

Physical Requirements

• Ability to lift and carry up to 75 lbs regularly
• Ability to work on rooftops, ladders, scaffolding, and aerial lifts
• Prolonged kneeling, crouching, bending, and carrying in varying weather conditions
• Comfortable working at heights

Compensation & Benefits

• Competitive hourly rate based on experience
• On-the-job training with a clear path to advancement
• Paid time off and holidays
• Health, dental, and vision insurance
• 401(k) with company match
• Company-provided safety training and PPE