Parts Salesperson

Parts Salesperson

Atlantic Tractor -- John Deere Dealership, Hagerstown, Maryland

Purpose:

This position is responsible for the selling of parts to customers over-the-counter and providing necessary parts to the service department and by placing special orders for our customers. Meet or exceed monthly sales goals driving sales through Aftermarket promotions.

Responsibilities:

• Promotes and sells products and/or services to meet customer needs.
• Supplies Service Technicians with parts as required.
• Assists with preparing and maintaining merchandise displays.
• Verifies receipting-in or shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations.
• Assists in keeping the parts department clean and orderly.
• Follows up on shortages and expedites issues by reporting to the manager.
• Assists in maintaining all department tools, equipment and vehicles in good working order.
• Shall be able to multitask while consistently maintaining a high level of attention to detail.
• Routinely lifts items weighing up to 50 lbs.
• Be able to work with a team or independently.
• Maintain a professional demeanor to ensure that the highest level of customer experience is attained.
• On occasion when deemed necessary deliver parts to customers utilizing company vehicles. DOT Medical Card
• Participation in monthly branch and company on-call schedules as needed.
• Additional duties as assigned

Physical Requirements:

• Ability to stand and walk for extended periods while assisting customers at the parts counter and in the warehouse.
• Frequently required to use hands and arms to handle, pick, and stock parts, including small components and larger equipment items.
• Ability to lift, carry, and move parts weighing up to 50 pounds occasionally, and up to 25 pounds regularly.
• Capability to bend, stoop, kneel, crouch, and reach overhead to access parts stored on shelves, racks, or bins frequently. Occasionally utilizing stationary ladders or mobile / rolling ladders as needed.
• Must be able to work in both climate-controlled office areas and non-climate-controlled warehouse/shop environments with varying temperatures, dust, and noise levels.
• Good visual acuity to read parts catalogs, computer screens, and small or detailed part numbers accurately.
• Ability to operate a computer, phone system, and dealership inventory/parts management software for extended periods.
• Ability to safely operate or learn to operate material handling equipment such as forklifts, pallet jacks, and carts.
• Ability to load and unload parts from delivery vehicles and assist with shipping/receiving tasks as needed.

Experience, Education, Skills and Knowledge:

• One (1) year of experience in parts department operations preferred, preferably within an equipment or dealership environment.
• Experience utilizing electronic parts catalogs and inventory management systems preferred.
• Strong customer service and communication skills, with the ability to effectively assist both internal and external customers.
• Basic computer proficiency, including the ability to navigate dealership software, email, and standard office applications.
• Ability to learn and retain product knowledge, including parts identification and application.
• Strong attention to detail and organizational skills to ensure accurate order processing and inventory control.
• High School Diploma or equivalent required.
• Valid DOT Medical Card
• Valid driver's license required.

This Parts Salesperson job description is not intended to be all-inclusive. The employee may be required to perform other reasonably related business duties as assigned by their immediate supervisor or other leadership as needed. The Company reserves the right to revise or modify job duties and responsibilities at any time based on business needs.

The starting hourly rate is $20 - $24 per hour and will be determined based on experience.