Crew Member

Job Title

Guest Service

Greet the guest

Clean as you go

Follow safety/security guidelines and cross contamination guidelines

Monitor and correct the cleanliness of the outside (sweep parking lot, pick up trash, wipe down signs/menu boards and clean windows)

Monitor and correct the cleanliness of the lobby and restrooms (clean tables, clean floors, empty trash cans and clean/restock restrooms)

Monitor guest satisfaction in the lobby

Monitor condiment stand, beverage ice levels and restock as needed

Monitor stock levels of paper supplies and restock as needed

Monitor and correct cleanliness of the back of house (wipe down tables/walls, sweep floors, wash dishes and mop floors)

Stock and maintain sandwich station

Prepare and package sandwiches and side items

Prepare and stock side items

Monitor product levels and holding times on the production counter

Turn and pull product past holding time

Assist with putting away food order/follow fifo

Assist with time temperature logs/haccp

Bake and dress biscuits

Communicate any problems to the manager, safety and security

Guest Production

Responsible for lobby and DT guests

Take the order and suggestive sells

Record transaction in the register

Fills drinks or present cups

Invite the guest to return

Package, verify and present order

Invite the guest to return

Assist with dropping product

Season chicken

Batter chicken and other fried items

Filter frying machine per shift

Change shortening when appropriate

Pre pan appropriate items/defrost items

Stock freezer to fryer items

Make batter

Assist in packaging, verifying, presenting orders

Crewmembers are responsible for exhibiting a friendly and enthusiastic attitude while performing job assignments, showing a caring attitude for guests and fellow crew members, and maintaining the company's operational quality and cleanliness standards. A qualified candidate should possess the ability to learn in a fast paced environment, maintain cash variances at acceptable levels, have reliable transportation, project a professional appearance and a positive attitude at all times in the restaurant.

Equal Opportunity Employer

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