ServiceNow Solution Architect
AceStack LLC
Job Title: ServiceNow Solution Architect
Location: San Jose, CA (Remote, 20-30% travel)
Contract Job Summary
We are looking for a ServiceNow Solution Architect to design and deliver enterprise-grade ServiceNow solutions. The role requires deep expertise in ITSM, ITOM (CMDB, Service Mapping, CSDM), and ITAM (HAM/SAM), along with hands-on development, integrations, and solution governance.
Key Responsibilities
Location: San Jose, CA (Remote, 20-30% travel)
Contract Job Summary
We are looking for a ServiceNow Solution Architect to design and deliver enterprise-grade ServiceNow solutions. The role requires deep expertise in ITSM, ITOM (CMDB, Service Mapping, CSDM), and ITAM (HAM/SAM), along with hands-on development, integrations, and solution governance.
Key Responsibilities
- Lead design and implementation of ServiceNow solutions across ITSM, ITOM, CMDB, Service Mapping, CSDM, and ITAM.
- Architect integrations with enterprise systems (REST, SOAP, MID Server, LDAP, SAP, AWS, Azure).
- Customize, configure, and optimize ServiceNow modules; provide hands-on development and App Engine solutions.
- Ensure platform governance, security, and best practices.
- Mentor development teams and engage with clients as a technical advisor.
- Drive process automation and platform optimization.
- 10+ years in ServiceNow implementations, 3+ years in architect/lead role.
- Expertise in ITSM, ITOM (Discovery, Service Mapping, Event Management), CMDB, CSDM, ITAM (HAM/SAM).
- Hands-on scripting: JavaScript, Glide API, Business Rules; experience with integrations and workflows.
- ServiceNow certifications (CSA, CAD, CTA preferred).
- ITIL process knowledge and strong communication skills.
Vacancy posted 3 days ago
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