Receptionist

Position PurposeThe primary purpose of this position is to perform duties necessary to the smooth day-to-day operations of the reception desk at The Terraces.Specific DutiesProcess Accounts Receivable via AOD entry.Prepare deposits and record various bookkeeping transactions, including distributing and posting resident payments.Assemble admissions packets, marketing brochures, assisted living information packets, and making sure that stock of all three is maintained.File documents; make and distribute copies; format letters and documents; prepare mail merges for large monthly mailings.Complete credit card reconciliation for assigned departments.Order office supplies for departments, as needed.Answer the telephone and transfer calls to the appropriate department.Maintain day book with necessary information to keep other shifts informed.Monitor emergency intercom system and respond to all emergency calls from residents, as well as fire alarms.Monitor radios.Assist the marketing team, giving tours of the community, answer phone inquiries, help with occasional marketing / community relations projects.Maintain uniform inventory for departments and order uniforms as needed.Perform other duties as assigned.Skills and AbilitiesOffice EquipmentOperate cell phone and multi-line telephone to place, receive, transfer calls, and to retrieve voice mail messagesOperate 10-key adding machine to add, subtract, divide, and multiply numbersOperate paging system at front desk, as requiredOperate fax machine to send or receive documentsOperate copier to copy and collate documentsComputer Software and Operating SystemsOperate personal computer with Windows operating system to utilize programs to input, format, edit, save, print, and transmit data.Advanced knowledge of PowerPoint to create presentations.Advanced knowledge of database management to be able to extract reports and mine data for analysis as needed.Advanced knowledge of spreadsheets (Excel) and word processing programs (Word) to input, format, edit, save, print, and transmit data.Advanced knowledge of Internet and e-mail to access, retrieve, save, print, or transmit documents or data files.Utilize proprietary, custom, or online programs or databases to input, format, edit, save, print, and transmit data.Education and ExperienceHigh school diploma or GED preferredOne (1) year of business school or two (2) years’ experience in a similar positionExperience in office procedures and ability to operate various office equipment, including telephonesKnowledge of Microsoft Office applications and ability to learn new applicationsAbility to work with the public, with an emphasis on interaction with the elderlyCPR and First Aid certificationsEssential Physical and Mental RequirementsThe incumbent must be at least 16 years of age.The incumbent must be a “self-starter” and perform multiple tasks simultaneously and work under time and/or deadline pressures.Required vision abilities include close up and distance, peripheral vision, depth perception, and ability to adjust focus.Occasionally carrying up to 12 pounds, push / pulling up to 20 pounds, and lifting up to 40 pounds.Expectations of Immanuel Living EmployeesAbility to work well in a team environmentEffective interpersonal, verbal, and written communication skillsAbility to establish and maintain relationships with residents, customers, and coworkersAbility to learn and apply new tasks and informationCommitment to delivering on responsibilitiesReliability, professionalism, and strong work ethicAbout Immanuel LivingImmanuel Living is a not-for-profit Life Plan Community located in Kalispell, MT. Thanks to our creative and dedicated staff, we offer residents new possibilities each day – along with resort-style amenities, numerous healthy lifestyle options, and a breathtaking location in the Flathead Valley near Glacier National Park.We are home to 300 older adults across independent villa apartments, assisted living, memory support, post-acute rehab, and long-term care. Our community includes multiple dining venues, a fitness center, an art studio, and more. Immanuel Living is affiliated with the Evangelical Lutheran Church of America and is committed to a faith-based philosophy that enriches lives while maintaining a regional reputation as a leader in quality and innovative senior living.What We OfferImmanuel Living provides a competitive benefits package* that goes above and beyond. Eligible employees may receive:Retirement savings program with strong employer matchGenerous paid time off (vacation, sick, personal days, holidays)Affordable medical benefitsOptional dental insuranceEmployee wellness programsEmployee educational assistance promoting lifelong learningFree and discounted employee mealsBenefits are subject to change without notice and may vary based on employment status.Immanuel Living is a drug-free workplace and an Equal Opportunity Employer.If this sounds like you, please apply! When applying, include your complete work history—starting with the most current position, including self-employment. #J-18808-Ljbffr Paycom - ATS