QA Engineer

Staff QA Engineer IIIWe are seeking a Staff QA Engineer III to own quality across multiple teams at VersiTech. This role is ideal for an experienced QA leader who can make teams more effective at building quality software by defining processes, establishing standards, and driving shift-left testing practices. You will reduce friction between QA, Product, and Engineering while identifying and fixing systemic quality issues at their root causes.Company Overview: At VersiTech, we go beyond the traditional boundaries of a tech company to provide payment and point-of-sale technologies that help businesses increase their profitability, run efficiently, and grow with confidence. We are innovators at heart, problem-solvers in action, and growth partners in spirit. In every solution we create and every service we offer, our ethos is clear: technology should be advanced, accessible, and easy to use. We have a passion for delivering technology-focused products and services that are built on speed, affordability, and reliability so that every business we serve enjoys a consistent experience with a trusted ally.Our two product lines, BOLD Integrated Payments and Tonic POS Software can be deployed together for a unified end-to-end experience or used independently for maximum flexibility. Listening first, building lasting relationships, and delivering measurable outcomes for our partners and merchants are central to how we operate as an organization.Who We Are: We operate under a rapidly growing and widely accepted business philosophy called "EOS" (Entrepreneurial Operating System). In learning to utilize EOS, you will have the ability to drive growth and be an empowered decision maker, something that you can't get in large, slow-moving organizations. As we grow, we are intentional about protecting our small-company spirit: staying agile, taking ownership, and maintaining strong relationships. We strive to live our values every day and in every way. We believe culture is built through the habits we practice: Value + Habit = Culture, and we are looking for others who feel the same way:We are ALL IN: We are committing wholeheartedly to a clear vision. Mission first and team always by: following through, owning outcomes, and finishing what we start for the success of ALL involved: our employees, our partners, our vendors, our communities, and our customers.We DARE TO BE DIFFERENT: We embrace our entrepreneurial DNA and small-company spirit as we scale, taking responsibility as first movers, simplifying the complex, and maintaining a culture of fun and approachability while prioritizing our partners and team members first.We are HUMAN: We are grounded in accountability and genuineness, we build strong relationships by listening to understand, communicating clearly, speaking truth with care, and respecting different perspectives with grace as we grow.How will you make an impact in this role? As Staff QA Engineer, you will operate as a force multiplier for quality across the organization. You define QA processes that multiple teams adopt, establish standards for automation and coverage, and ensure that quality is embedded in the development lifecycle rather than being a separate phase. Teams will become less reliant on QA as a last gate because you've helped them build quality in from the start. You will report to the Quality Assurance Manager, Alan Piche.Key ResponsibilitiesDefine QA processes, standards, and best practices across multiple teamsEstablish standards for automation coverage, test quality, and release readinessDrive consistency in how teams approach testing while allowing flexibility for different contextsIdentify and address systemic quality issues that affect multiple teams or productsDrive shift-left testing where quality is built in during development, not just tested afterWork with Engineering to embed testability, observability, and quality practices into development workflowsReduce reliance on QA as a final gate by empowering teams to catch issues earlierFoster a culture where everyone owns quality, not just the QA teamReduce friction between QA, Product, and Engineering through better processes and communicationEstablish clear handoff points, acceptance criteria standards, and definition of doneStreamline QA workflows to prevent bottlenecks and delaysMake testing more efficient without sacrificing coverage or qualityDefine automation strategy across teams, identifying where automation provides the most valueEstablish frameworks, patterns, and tooling that teams can adopt for automated testingEnsure automation efforts are focused on high-value areas rather than automating everythingBalance automation investment with manual testing where human judgment is neededMentor Senior and mid-level QA engineers, helping them grow into quality leadership rolesBuild a culture where regression bugs and repeated issues are unacceptableShare knowledge broadly through documentation, training, and quality reviewsSet the standard for quality excellence across the organizationYou know you are successful when:Teams are no longer relying on QA as a last gateRegression bugs and repeated issues significantly decreaseQA is embedded in the development lifecycle, not a separate phaseDelivery becomes smoother across teamsTop Candidates will demonstrate the following:Minimum Qualifications8+ years of experience in software QA with progression into quality leadershipProven ability to make multiple teams more effective at building quality softwareDeep expertise in both manual and automated testing methodologiesTrack record of defining QA processes and standards that teams successfully adoptExperience driving shift-left testing practices and embedding quality into development workflowsStrong understanding of CI/CD, test automation frameworks, and modern QA toolingExcellent communication skills with ability to influence without direct authorityDemonstrated impact reducing systemic quality issues and improving delivery smoothnessExperience mentoring and developing QA engineersProven success operating in remote or distributed organizational environmentsPreferred QualificationsDeep expertise in automation frameworks (Playwright, Cypress, Selenium, Appium, API testing)Experience establishing QA practices across multiple products or platformsBackground in POS systems, SaaS platforms, or complex distributed systemsFamiliarity with observability tools and production monitoring for quality feedbackExperience with performance testing, security testing, or other specialized testing areasStrong programming skills in Java, JavaScript/TypeScript, or PythonTrack record of improving quality metrics and reducing production incidentsISTQB Expert certification or equivalent expertiseTechnical EnvironmentYou'll be working with:Applications: Front-of-house and back-of-house Tonic POS systems across multiple teamsBackend: Java/Spring Boot, MySQL, distributed systemsFrontend: Angular, mobile applicationsAutomation: Playwright, Selenium, API frameworks, CI/CD integrationTools: TestRail, Jira, Git, Jenkins, CloudWatch, performance testing toolsArchitecture: Supporting modernization from monolithic to distributed systemsThe hours of operation for this role will fall within 8 am – 6 pm EST. This is a hybrid role with expectations of being in office at our Sandy Springs location 3 days per week. There is no expectations of travel. Salary Range: $95,000We stand behind our colleagues and loved ones with benefits and programs that support one another's holistic well-being. That means we prioritize physical, financial, and mental health through each stage of life. VersiTech benefits include:Competitive base salariesUnlimited, flexible vacation policy (with manager approval), plus 7 major holidaysFully covered Employee-only coverage for medical, dental, and vision insurance; partial contribution for Employee+others coverage401(k) program with available company matchRobust supplemental insurance offerings - life insurance, disability benefit, & even discounts on pet insurance!Flexible Spending Account (FSA) and Health Savings Account (HSA) availabilityMarketplace Care Teams to provide emotional and spiritual support for our employeesEmployee Assistance Program, Caregiver Support Program, & an Adoption Assistance Program