AOUSC - Program Manager

Job Description

Job Description

cFocus Software seeks a Program Manager to join our program supporting the Administrative Office of the United States Courts (AOUSC). This position is Hybrid with the onsite location being in Washington, DC. This position requires a Public Trust clearance.
Qualifications:

• Active Public Trust clearance
• B.S. Computer Science, Information Technology, or a related field
• 7+ years total project management related experience.
• 3+ years of experience delivery cybersecurity services as part of a service delivery team.
• 5+ years experience in the Cybersecurity industry to include work experience supporting development of policies and procedures, technical standards, and workflow development.
• 3+ years experience in planning, managing and providing guidance pertaining to advanced cybersecurity capabilities including advanced IR services, forensics and threat hunting services.
• This role aligns to the NICE work role OG-WRL-010 (Cybersecurity Program Manager).
• Active PMP certification

• Serve as the primary interface with the Contracting Officer (CO), Contracting Officer’s Representative (COR), and AOUSC leadership.
• Provide overall program leadership and operational oversight for all SOC-related cybersecurity services.
• Manage all administrative, managerial, logistical, financial, and integration activities associated with BPA task execution.
• Develop, maintain, and execute the Program Management Plan (PMP), Integrated Master Schedule (IMS), Transition-In Plan (TIP), and Transition-Out Plan (TOP).
• Lead execution planning, staffing coordination, milestone tracking, and resource management for all BPA Calls.
• Oversee delivery of cybersecurity operational support across the following functional areas: Cybersecurity Triage, Incident Response, Forensics & Malware Analysis, Threat Hunting, Cyber Threat Intelligence, Detection Engineering, Insider Threat, Blue Team Support Services, and Cyber Exercise Support Services.
• Ensure compliance with applicable NIST, ITIL v4, Judiciary cybersecurity frameworks, JSOCIRP procedures, and SLA requirements.
• Manage and maintain program risk registers, issue logs, mitigation plans, and escalation procedures.
• Provide timely status reporting, executive summaries, KPI reporting, quality improvement plans, and operational metrics.
• Conduct weekly Program Management Reviews and provide written meeting minutes, action items, and follow-up activities.
• Coordinate staffing continuity and ensure operational coverage during Program Manager absences.
• Support continuous service improvement initiatives aligned with ITIL Continuous Service Improvement (CSI) principles.
• Ensure all deliverables are completed accurately, professionally, and within required timelines.
• Coordinate transition planning activities and knowledge transfer processes during contract transition periods.
• Manage cybersecurity technical writing and reporting activities supporting AOUSC leadership and stakeholders.
• Oversee contractor personnel performance, workforce planning, onboarding, and operational readiness.
• Ensure use of approved Government systems and tools including ServiceNow, Jira, Microsoft Teams, SharePoint, Visio, PowerPoint, Splunk Enterprise Security, and Microsoft Sentinel.

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