Pharmacy Revenue Coordinator - (340B) - Full Time - 8 Hour - Days
John Muir Health
Pharmacy Revenue Coordinator
The Pharmacy Revenue Coordinator acts as the 340B subject matter expert and provides oversight to all 340B Program Covered Entities, ensuring that the program is maximally and that related records are complete, accurate, auditable, and that primary objectives as defined are met. Responsible for day-to-day compliant medication procurement, billing, and inventory management to ensure compliance standards are being upheld and that cost savings returns are being realized. Assists with implementation of and adherence to 340B related policies and procedures. Oversees 340B internal audit program, and serves as the 340B analyst and assess data trends and reports as identified by the organization. Serves as primary point of contact for 340B compliance and audits, and coordinates JMH's 340B Executive Oversight Committee. Analyzes contracts to maximize cost savings and/or identify areas that could be standardized to take advantage of potential cost savings. Reviews and investigates all aspects of the pharmacy revenue cycle to maximize charge capture and ensure appropriate reimbursement for services. Works collaboratively with other departments to ensure appropriate pricing and reimbursement of Pharmacy Services. Develops and produces routine reports to ensure close monitoring of revenue cycle. Prepare management reports that provide Pharmacy leadership with timely and relevant information on all aspects of revenue, compliance and audit issues.
Education
- Bachelor of Science or Bachelor of Arts degree in business or health-related field Required
- Master's degree in business administration, healthcare administration, or other relevant subject area - Preferred
Experience
- Must demonstrate three to five years of experience performing in a 340B hospital oversight role with responsibility for policies, audits, data analysis, and compliance.
- Must possess good organizational, problem-solving, and analytical skills
- Must demonstrate effective oral and written communication skills
- Experience in managing 340B purchases in a mixed-use setting with a third-party administrator
- Experience with 340B purchasing
Additional Experience
- Must have advanced-level Microsoft Excel reporting and analysis skills. Expert-level preferred.
- Must have experience overseeing a third-party administrator (TPA) integrated with an electronic health record (e.g. Epic)
- Experience overseeing a 340B contract pharmacy program (preferred)
- Experience with chargemaster maintenance and updates (preferred)
- Experience with pharmacy revenue integrity program oversight (preferred)
Certifications/Licensures
- CPhT Pharmacy Technician - PTCB Pharmacy Technician Certification Board - Preferred
- Pharmacy Tech - California Board of Pharmacy - Preferred
- Apexus Advanced 340B Operations Certificate - Apexus Required
Essential Job Functions
Policy and Procedure Development/Training/Education Support
- Ensures that policies and procedures are developed, implemented, and maintained according to organizational, regional, national, state, and federal requirements and guidelines and are approved.
- Tracks organizational 340B training, policy compliance, and reports findings.
- Provides ongoing training, education, and communication required for the 340B Program at the organization.
- Regularly communicates with all staff involved with the 340B Program to be sure that processes remain efficient and to address any problems or suggestions for improvement.
Rules/Guidance Surveillance
- Monitors and assesses 340B guidance, industry publications and/or rule changes, including, but not limited to, HRSA/OPA rules and Medicaid changes. Ensures that the institution has the latest information regarding interpretations, rulings, suggestions, and advanced ideas for improving participation.
- Effectively and continually maintains open lines of communication with all staff and management involved with the 340B program. Provides timely and accurate communication, both written and verbal as appropriate, regarding changes and continuous quality improvement activities, including goals and objectives of the 340B program. Reports any deficiencies identified during auditing and review for appropriate resolution.
- Ensures that the 340B pharmacy program is continuously compliant with 340B federal regulations and updates policies and procedures.
Registration/Recertification
- Responsible for ensuring that the HRSA 340B OPAIS is accurate for all organization entities and ensuring that annual HRSA recertification is completed per established timelines, including any quarterly updates.
- Supports primary contact and authorized official to ensure proper registration and recertification are followed.
Self-Audits
- Develops, executes, and documents comprehensive self-audits of the 340B process. Conducts regular audits of all 340B-eligible locations to verify adherence with the 340B Program guidelines and policies, including contract pharmacy locations.
- Coordinates and ensures remediation of any audit finding.
- Responsible for managing and troubleshooting pharmacy billing issues and ensuring that adequate systems checks are reviewed to prevent future billing issues.
- Monitors utilization records and 340B purchasing accounts to ensure that software or tools are working properly and accurately, performing audits or compliance assessments internally as needed; coordinates external compliance assessments with outside firms, when appropriate, to validate internal processes.
- Evaluates patient eligibility for qualified and non-qualified patients in hospital-based mixed-use areas and clinics by reviewing patient medical records, insurance plans, and hospital status.
- Monitors 340B compliance within workflow processes.
- Responsible for the day-to-day management, compliance review, and operations of clinic-administered medications in eligible locations, mixed-use areas managed by split-billing software, outpatient prescriptions fulfilled by an owned pharmacy, and outpatient prescriptions fulfilled by a contract 340B pharmacy.
- Evaluates covered entity compliance at the contract pharmacy, covered entity, and wholesaler levels, including 340B purchasing.
- Performs regular independent compliance audits and reports findings to the 340B Executive Committee.
External Audits
- Serves as the point person and coordinator for all audits. Coordinates all requests and responses.
- Maintains a current state of "audit readiness."
- Works with medical auditors on third-party payer audits to ensure coordination of efforts and maximum collection.
340B Contract Management
- Manages relationships, billing services, and compliance with contracted 340B pharmacies.
Program Enhancement/Optimization
- Assesses opportunities for cost savings and business improvements with the 340B program.
- Develops action plans to close identified gaps in collaboration with organizational leadership.
- Provides oversight for the implementation of process improvement initiatives and creates an environment that places an emphasis on continuous monitoring and improvement.
340B Reporting
- Routinely prepares and monitors regular reports on 340B participation that clearly document utilization, savings, compliance, potential areas of concern, and exceptions or discrepancies, to be communicated to pharmacy leadership and the 340B oversight committee.
- Develops routine reports that are a by-product of the inventory process and software, allowing for concise information to be communicated to the leadership responsible for 340B inventory management.
- Constructs appropriate financial metrics to track program value and assess areas of opportunity.
- Reviews and refines 340B cost savings reports detailing purchasing and replacement practices, as well as dispensing patterns.
- Coordinates monthly financial reporting and analysis, including, but not limited to, metric reporting, scorecards, and variance analysis and reporting.
- Ensures appropriate documentation and audit trail across areas of responsibility.
Purchasing/Inventory Oversight
- Monitors purchasing records for each 340B participant; clearly documents utilization, savings, problem areas, and exceptions or discrepancies.
Relays results to pharmacy leadership and administration.
- Monitors for 340B pricing exclusions or shortages and establishes appropriate records to track exceptions.
- Participates with the Prime Vendor and routinely reviews 340B OPAIS pricing reports, identifying opportunities for formulary enhancement or wholesaler credits
- Manages and tracks 3
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