Retail Sales Associate - Full Time

Boll and Branch is looking for a Full-Time Brand Ambassador (sales associate & keyholder) to join our growing retail team. The Full-Time Brand Ambassador is responsible for generating sales through conversion of existing traffic and through fostering repeat business through clienteling. A successful candidate will have exceptional verbal communication, time management, and problem solving skills. They will ensure that the highest visual presentation and housekeeping standards are maintained and operate in accordance with the company’s operational guidelines, adhering to all loss prevention procedures. This position is located in Bethesda Row, in Bethesda, MD. Responsibilities Achieve and exceed individual sales goals. Focus on creating an inclusive customer experience, develop customer loyalty, and cultivate repeat business. Be an expert in all Boll & Branch products. Create elevated experiences for our clients through our in-store, in-home and virtual design consultation program. Assist with designing a client’s space through sleeping habits and style preferences. Maintain store presentation to ensure the selling environment is customer ready at all times. Open and close the store (Key Holder), count registers, and operate the alarm system. Perform daily paperwork reconciliation and other operational tasks. Protect store assets and inventory. Be an ambassador for all company values and operate with integrity at all times. Follow standard operating procedures of the store and drive results by contributing to the operation of the store. Perform in-home installations for our clients while making additional recommendations to drive store sales. Maintain cleanliness throughout the store by performing tasks such as dusting, vacuuming, steaming and ensuring shared areas like the bathroom are regularly cleaned and well‑stocked. Work up to 40 hours a week. Any and all other functions, duties, and projects as assigned. Qualifications Minimum one year in a retail sales role (or comparable industry). Equivalent experience and transferable skills will also be considered. Knowledge of basic retail math and cash management techniques. Effective verbal and written communication skills. A positive attitude and the ability to effectively engage with customers. Proficient with standard office and retail environment equipment (phones, POS, alarm systems etc.). Intermediate knowledge of G‑Suite (including Google Drive/Docs), as well as Word and Excel. Must be able to stand for long periods of time, reach overhead, lift up to 50 lbs., and be able to climb a ladder/step stool, with or without reasonable accommodation. Bilingual and able to read, write and speak Spanish is a plus, but not required. The above is a comprehensive, but not exhaustive, description of requirements and expectations that may evolve over time based on business needs. You must be able to complete all physical requirements of the job with or without a reasonable accommodation. The hourly base salary range for this role is $20-$26. New hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role. While we are not commission based, there is an opportunity to earn a monthly-based bonus on store performance. Studies show that women and people of color often hesitate to apply for jobs unless they meet all the listed qualifications. At Boll & Branch, we seek the best candidate, who may come from a less traditional background. We consider any combination of knowledge, skills, education, and experience that meets the minimum requirements. If you're interested, we encourage you to think broadly about your background and skill set for the role. What We Offer Medical, Dental, Vision, and Life/AD&D insurance. Commuter Benefits, HSA/FSA, STD/LTD, and Employee Assistance Program. Family-Planning Services, Gender-affirming healthcare, and Health Advocacy Program. Fitness Reimbursement Program, 401(k), Paid Time Off, and an Employee Discount. Boll & Branch LLC is an equal opportunity employer. #J-18808-Ljbffr Boll & Branch