Functional Analyst

Functional Analyst

Position Description The Functional Analyst will serve as a core member of the BSM project team, formally classified as a functional resource but with a significant focus on end user adoption and change readiness. This role combines functional expertise in process mapping, requirements gathering, and technical translation with hands on support for change management activities, including training design and delivery, communication development, user acceptance testing (UAT) coordination, and quick reference guide (QRG) development. The specialist will act as a bridge between the functional team, change management, and end users to ensure that BSM capabilities are understood, adopted, and used effectively over the long term. This position is located in our Arlington, VA office; however, a hybrid working model is acceptable. Your future duties and responsibilities Your future duties and responsibilities: . Serve as a functional subject matter expert (SME) for supporting requirements gathering and process mapping . Understand and document end to end business processes, including upstream and downstream impacts, in alignment with the BSM solution design. . Provide functional input to requirements, design decisions, and enhancements throughout the project lifecycle and into steady state. . Partner with product owners, solution architects, and technical teams to validate that business needs are accurately reflected in system configuration and design. . Participate in issue triage and resolution, providing functional insight to analyze root causes and recommend solutions or workarounds. . Work closely with the BSM Change Management team to translate functional changes into clear, user focused impacts (who is impacted, how, and when). . Contribute to stakeholder analysis by identifying key user groups, roles, and change impacts within your functional area. . Provide functional content for change communications, FAQs, and other end user materials to ensure accuracy and relevance. . Act as a functional “voice of the user” in project discussions, highlighting adoption risks and recommending practical mitigation strategies. . Support change readiness assessments by providing input on user preparedness, risks, and support needs. Training Design, Development, and Delivery . Develop training materials, including slide decks, demonstration scripts, exercises, and hands on labs that reflect real world scenarios and business processes. . Create and maintain Quick Reference Guides (QRGs), job aids, and step by step instructions that are clear, concise, and user friendly. . Deliver and facilitate training sessions, ensuring content is accessible to different experience level Required qualifications to be successful in this role Functional/Process Experience Change Management and Training Experience Business Analysis Desired qualifications/non essential skills required: Momentum Experience or Performance Budgeting CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $79,600.00 $172,400.00. CGI Federal's benefits are offered to eligible professionals on their first day of employment to include: . Competitive compensation . Comprehensive insurance options . Matching contributions through the 401(k) plan and the share purchase plan . Paid time off for vacation, holidays, and sick time . Paid parental leave . Learning opportunities and tuition assistance . Wellness and Well being programs Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at View email address on click.appcast.io . You will need to reference the Position ID of the position in which you are interested. 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