Receptionist

divh2Guest Experience Specialist/h2pAnalog Devices, Inc. is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures todays innovators stay Ahead of Whats Possible./ppThe Guest Experience Specialist is the welcoming face of Analog Devices Inc. at the Wilmington, MA Headquarters Visitor Center. This role is essential in creating a positive first impression for all visitors while supporting employees and ensuring smooth daily operations. The ideal candidate will bring exceptional customer service skills, strong communication abilities, and a polished, professional presence. This is a full?time, on?site position reporting to the Senior Director Global Security./ph3Primary Responsibilities/h3ulliGreet all guests professionally upon arrival and serve as the primary liaison between visitors and their ADI hosts./liliIssue visitor badges and ensure all guests follow proper check?in procedures./liliKeep guests informed of their hosts arrival and ensure they are comfortable while waiting./liliMaintain a strong working knowledge of the Wilmington campus to provide accurate directions and answer questions./liliAnswer incoming operator calls and route them to the appropriate employees./liliVerify visitors for Global Government Affairs Trade (GGAT) to ensure export?compliance requirements are met prior to entry./li/ululliAccept occasional deliveries for employees and notify recipients for pickup./liliArrange transportation for visitors, including taxis and car services./liliCollaborate closely with facilities, caf, security, and other on?site teams to support seamless daily operations./li/ululliMaintain accurate records and perform general administrative tasks as needed./liliProvide comprehensive administrative support to the Senior Direct Global Security, including complex calendar management, meeting coordination, and travel planning across multiple regions and time zones./liliPrepare, edit, and format correspondence, presentations, reports, and briefing materials for the Senior Director Global Security./li/ulh3Knowledge, Skills Abilities/h3ulliStrong organizational and time?management skills./liliExcellent interpersonal skills with the ability to work effectively with diverse personalities and temperaments./liliService?oriented mindset with a proactive approach to anticipating needs and creating a positive experience for every guest./liliStrong verbal and written communication skills, including professional phone etiquette and clear, courteous messaging./liliAbility to remain calm under pressure, de?escalate concerns, and resolve issues diplomatically while maintaining policies and security requirements./liliDemonstrated ownership and follow?throughtracking requests to completion and communicating updates to stakeholders./liliAbility to multitask and problem?solve in a fast?paced environment./liliHigh level of discretion when handling confidential information./liliProficiency in Microsoft Office Suite./liliEfficient and accurate record?keeping abilities./liliFlexibility and willingness to take on additional tasks as needed./li/ulh3Experience Education/h3ulliMinimum 23 years of guest services, hospitality, or customer service experience./liliProven experience delivering a high level of customer service to internal and external customers./liliAssociates degree in hospitality, Business Management, or a related field preferred./li/ulpAnalog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group./ppJob Req Type: Experienced Required Travel: Yes, 10% of the time Shift Type: 1st Shift/Days The expected wage range for a new hire into this position is $20 to $27. Actual wage offered may vary depending on work location, experience, education, training, external market data, internal pay equity, or other bona fide factors. This position qualifies for a discretionary performance-based bonus which is based on personal and company factors. This position includes medical, vision and dental coverage, 401k, paid vacation, holidays, and sick time, and other benefits./p/div