911 Dispatcher

DEPARTMENT Police Department REPORTS TO Communications Manager FLSA STATUS Non-Exempt PAY RANGE $18.13 based on education and experience REVISED October 27, 2026 SAFETY SENSITIVE Yes -- DOT This classification is a safety-sensitive position as defined by the United States Department of Transportation drug and alcohol testing regulations and/or the Oklahoma Standards for Workplace Drug and Alcohol Testing Act. As a safety-sensitive classification, you will be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana certification will not excuse you from the testing process, or the consequences of testing positive for marijuana. POSITION SUMMARY A non-exempt position that is responsible for performing 911 Dispatcher I and II responsibilities without the need for immediate guidance to perform duties. ESSENTIAL DUTIES AND RESPONSIBILITIES Operates the base radio and maintains contact with mobile units to dispatch public safety assistance where needed. Cooperates with other law, fire and medical agencies, as necessary. Receives and dispatches telephone emergencies. Monitors and transmits radio communications, broadcasts orders to law enforcement, fire and medical personnel. Coordinates emergency requests. Operates a teletypewriter updating and retrieving information related to wanted persons, stolen property, vehicle registration, etc. Maintains and validates filing system related to the National Crime Information Center (NCIC) entries. Maintains and operates computer aided dispatch system. May be required to drive a city issued car. Performs other duties assigned. MINIMUM QUALIFICATIONS High school diploma or GED Maintain a clear background check. Must be able to handle material with confidentiality. Must be able to multi-task and handle safety issues in a time sensitive manner. Must possess a valid Oklahoma driver’s license and maintain driving record acceptable to the City’s insurance carrier. Must have success fully passed Telecommunicator I and II training. PHYSICAL DEMANDS AND WORK ENVIRONMENT Most of the work is performed indoors in an isolated area. Must be able to work under stressful situations. Must agree to wear uniform provided and follow the Communications Division uniform policy. Must be willing to work different hours, rotating shifts, weekends and holidays. Employees work in an office environment and use desk top computers, fax, copier, and other electronic devices. Employees are sometimes required to work outside in both normal and abnormal weather conditions as required. Employees are occasionally required to bend, stoop and twist when maintaining files. Employees may be required to walk up and down stairs. Some lifting is required, usually up to at least 25 pounds. Must be able to adhere to Shawnee Communications Center and City of Shawnee Policies. SUPERVISION REQUIRED Works under direct supervision of the Communications Manager. For more Information: City of Shawnee- Human Resources View email address on click.appcast.io Deadline for Applying: Open until filled #J-18808-Ljbffr