Maintenance Supervisor

Location: The McCarthy at Memorial City, 9789 Katy Fwy, Houston, TX 77024, USA At The Morgan Group, we are more than our 70+ multifamily properties — we are a community built on people. We believe in treating everyone with respect and dignity, from our team members and partners to our residents, clients, subcontractors, and vendors. We strive to foster an inclusive environment where every idea, perspective, and contribution is valued, and where everyone feels heard and appreciated. Our Core Values are the foundation of our success — they guide how we hire, reward, and evaluate every member of the Morgan team. Morgan Core Values We are Self-Starters In it to win it We take initiative Be accountable One Morgan We are team players We are inclusive No Drama We Get it Done We are reliable We are effective Raise the Bar We learn from our mistakes We strive to improve Hold ourselves to high standards Keep on Truckin’ Embrace challenges & be optimistic We are resilient Choose positivity We are level-headed Reputation is Earned Daily Do the right thing We are honest and have high integrity We make good decisions We attract and retain top talent by offering full‑time team members a comprehensive range of benefits designed to support their well‑being and success: Training Flexible Spending Accounts (Medical, Limited Purpose) Health Savings Account Voluntary Life Insurance Long‑Term Disability Insurance Company Paid Life Insurance Company Paid Short‑Term Disability Insurance 401K (Traditional & Roth) with Company Match Employee Assistance Program Vacation Sick Floating Holiday Holiday Schedule Referral Bonus Program Quarterly Bonus Program How does Morgan Group benefit you? Joining Morgan Group means more than just a job — it’s a chance to learn, grow, and build a career you’re proud of. From property management and maintenance to construction and development, we provide the tools, training, and team support to help you reach your full potential. What You’ll Do Essential Job Functions Adhere to MORGAN’s Maintenance, Emergency Procedures, Leasing and Marketing, Management and Operations, manuals along with the Team Member Handbook. Supervise a team of qualified and trained Team Members who perform their jobs safely and provide customer service. Monitor building systems, fire, electrical, security, elevators, etc. Report all unsafe areas to Community Manager. Constantly inspect the community and report hazards to the Community Manager. Conduct all work in compliance with OSHA and the MORGAN Operations manual. Maintain a workplace that adheres to safety standards. Train all Team Members on safety procedures. Maintain flammable and hazardous materials in a safe and secure area. Responsible for having SDS on all chemicals. Supervise all outside contractors and inspect work for quality and safety. Maintain all common areas. Maintain a preventive maintenance program for all building interiors and exteriors including pools, fitness equip., HVAC systems, lighting, etc. Respond to all service requests within 24 hours. Ensure that all service requests are completed correctly and in a timely manner. Ensure that all vacant units are market ready within 7 days. Maintain a proper inventory of tools and supplies to maintain property and consistent with property budget. Maintain a safe and secure area for property tools and supplies by keeping the area neat and organized on a daily basis. Comply with all training requirements set forth for this position. Perform all Essential Job Functions of Maintenance Job Descriptions as business dictates. Non‑Essential Job Functions Other tasks as assigned by your supervisor, not listed as essential job functions. Physical Requirements Will need to be on feet (66% to 100%). Will need to perform the following physical activities (66% to 100%). Bend/stoop/squat/kneel Perform routine maintenance/repair duties such picking up debris. Climb stairs Routine duties require access to upper floor apartments and interior apartments with multiple levels. Will need to climb and work off a ladder. Push or pull Move equipment, appliances, and open/close doors. Reach above shoulders Perform routine maintenance repairs, paint, stock, and remove equipment. Grasp/grip/turning and finger dexterity Handle maintenance tools, nails, and open/close ladders, perform routine maintenance/repairs, use telephone, pager, 2-way radio. Over 150 lbs Rare need (less than 1%) Between 75 - 150 lbs Occasional need (1% to 33%) Between 25 - 75 lbs Frequent need (33% to 66%) Between 1 - 25 lbs Constant need (66% to 100%) NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include washers, dryers, air conditioning units, abandoned sofas, and refrigerators. Wear Personal Protective Gear such as provided back brace, when necessary. Vision Requirements Must be able to complete forms, review reports and enter data on the computer. Will need to observe areas needing attention/correction. Read cautionary labels, respond to written instructions from staff. There will be a frequent need to see things clearly beyond arm’s reach. Hearing, Speaking and Written Requirements Constant requirement to give information and receive instructions from residential management (33% to 66%). Ability to read, write and understand English. Driving Requirements There may be an occasional need to utilize personal transportation to pick up replacement parts and supplies from vendors (1% to 33%). Ability to be on‑call and be on the property on short notice. Must have a valid driver’s license, insurance and car registration if driving for business purposes. Constantly outdoors, in all weather conditions, often for extended periods of time (66%-100%). Frequently indoors in all weather conditions that may make the environment uncomfortable (hot in summer, cold in winter). (33% to 100%) Occasional exposure to paint fumes, solvents adhesives, etc. (33% -100%). Example – apartment during painting and/or immediately during or after turnover. Team Member must wear Personal Protective Equipment (N‑95 Mask), rubber gloves and eye protection, when necessary. Occasional need to work in awkward confining positions (1% to 33%). Qualifications Skills Ability to interact well with co-workers, supervisors, guests, vendors, contractors, residents and the public in a professional and pleasant manner. Above average organizational and verbal skills. Ability to accurately perform intermediate mathematical functions. Strong customer service skills. Experience Basic experience with computers, Internet and email is required. Minimum 1 year of supervisory experience is preferred. Working knowledge of HVAC, plumbing, electrical, fire protection, energy management systems, EPA certification, and Certified Pool Operator (CPO) are required with a minimum 3 years of experience in maintenance in the property management industry or similar industry. Education High School or better. Licenses & Certifications Certified Pool Operator EPA Certification Preferred High‑rise experience is highly recommended, but not required. Behaviors Leads teammates to follow them. Works well as a member of a group. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr