Technical Writer
Syntricate Technologies
Technical Writer
Digital Assets Team is seeking a detail-oriented Technical Writer to join our team. The ideal candidate will be responsible for creating, editing, and maintaining high-quality documentation that communicates complex technical information clearly and concisely to a variety of audiences. This role requires collaboration with subject matter experts, product managers, engineering teams, and other stakeholders to ensure accurate and accessible content.
Key Responsibilities:
- Provide expertise and guidance on best practices for product documentation set up for commercial purposes
- Review existing documentation related to products and applications and identify areas of improvement for our documentation strategy
- Work with UX team to optimize the setup of documentation on Resource Hub
- Work with Product, engineering, and commercial teams to generate content and publish product requirements, operational flows, user, and technical related material
- Establish standardized processes and templates where possible for the efficient delivery of a consistent library of documentation for LedgerScan, CMP, and Factory to include the following (not limited): Product architecture diagram, User Guide, Production functional features, APIs and EndPoints (where applicable), ABIs and Scripts (where applicable), Workflow Diagrams, Infrastructure Requirements, Deployment Diagrams
- Assist with content generation and production of documents as necessary
- Assist in creating content strategies and documentation plans to support product development
- Collaborate with cross-functional teams to understand end-user needs and incorporate feedback
Skills and Experience Required:
- 8+ years of experience as a Technical Writer, with a focus on API and ABI documentation
- 2+ years of experience in a software development role
- Experience with legacy financial institutions technology and API integration architecture
- Experience with Blockchain and Web3 technologies
- Strong understanding of APIs, RESTful web services, and programming concepts
- Proficiency with various authoring, CMS, and task management tools
- Familiarity with API documentation tools, such as Swagger, Postman, or similar
- Proficiency with Confluence, JIRA, and JSON
- Basic diagramming skills using tools like draw.io, Miro, or similar
- Experience using tech stacks like Python, MongoDB, CDC, and Kafka
- Experience working in a fast-paced, dynamic environment
- Strong time management skills
- Ability to thrive in an environment that grants you a lot of autonomy to explore creative solutions
Vacancy posted 3 days ago
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