Fulfillment Associate

Fulfillment Associate

Springville, UT | On-site

Full-Time

Ballerina Farm is a family-run business rooted in a love of family, hard work, craftsmanship, and life close to the land. Located in the mountains of Utah, what began as a family sharing their farm life and love of food has grown into a growing brand with a strong community of customers across the country. Today, Ballerina Farm spans agriculture, food production, retail, e-commerce, hospitality, and a growing collection of products and experiences inspired by the farm. We take pride in creating things with intention, quality, and care—from the food we produce to the products we offer and the experiences we create for our customers. At the heart of Ballerina Farm is a desire to share the beauty, simplicity, and richness of farm life with people everywhere.

Position Overview

The Fulfillment Associate supports the accurate and efficient processing of customer orders within our warehouse environment. This position requires attention to detail, strong organizational skills, and the ability to work effectively in a fast-paced, team-oriented setting.

What You'll Do

Order Fulfillment (Approximately 80% of the time)

• Offloading and Receiving: Unload stock deliveries from trucks and arrange merchandise in designated storage areas.
• Order Processing: Read and decipher work orders, locate and extract merchandise from shelves, and confirm that items match the order details.
• Packaging and Shipping: Inspect merchandise for damage, pack orders accurately, and transport them to delivery trucks.
• Database Management: Finalize work orders and update the database to reflect completed tasks.

Warehouse Operations (Approximately 15% of the time)

• Operate warehouse equipment such as forklifts, pallet jacks, and cherry pickers to move merchandise.
• Maintain a clean and organized warehouse environment, adhering to safety and health standards.

Team Collaboration (Approximately 5% of the time)

• Work collaboratively with other warehouse team members to ensure smooth operations and meet customer service goals.

Qualifications

• Proficiency in English, both verbally and in writing, highly preferred.
• Proficient with basic computer tasks strongly preferred, including data entry, email communication, and use of standard software or warehouse systems to complete daily responsibilities accurately and efficiently.
• Previous experience in a warehouse fulfillment role a plus.
• Ability to operate warehouse machinery.
• Must be able to stand for long periods and work in a potentially loud environment.
• Ability to lift and move boxes up to 50lbs.
• Strong attention to detail.
• May require working flexible hours, including occasional evenings or weekends, depending on busy seasons or operational needs.