Data Center Logistics Specialist III
DHL
Data Center Logistics Specialist III
Coordinate and direct daily activities across assigned teams (specialists versus clerk). Drive team execution through daily performance tracking and reporting. Coordinate and delegate resources to resolve most issues. Owns process discipline and leads safety culture for data center.
Be able to complete and train to the role and responsibility of a Data Center Specialist and Data Center Clerk
Assign work based on priority, SLA, and workload balancing
Ensure all operational workflows (receiving, inventory, rack delivery, and decommissioning) are executed efficiently
Monitor real-time performance and adjust work assignments throughout the shift
Track daily performance using scorecards, dashboards, or trackers
Coach and train team productivity, accuracy, and SLA adherence
Identify performance gaps and take corrective action in real time
Provide shift-level reporting (recaps, escalation summaries, and performance updates)
Break down daily/shift plans into actionable tasks
Anticipate bottlenecks and adjust tasks proactively
Ensure alignment with upstream/downstream teams (transport, tech ops, and inventory control)
Trouble shoot workflow disruptions, delays, or errors
Resolve issues within authority and escalate appropriately when needed
Prevent recurrence through corrective actions and communications
Provide on-the-floor coaching to improve productivity and accuracy
Support onboarding and training of new team members
Reinforce SOP adherence and best practices
Act as primary point of contact for shift-level execution issues
Communicate status, risks, and priorities to leadership and partner teams
Coordinate with tech teams, transport, and inventory control on dependencies
Ensure clean handoffs between shifts or teams
Oversee inventory accuracy and discrepancy resolution
Ensure proper execution of inventory transactions and tracking
Validate adherence to SOPs and operational standards
Identify and address safety risks immediately (leading by example in safety behaviors)
Implement process changes directed by leadership
Share best practices across shifts or teams
Conduct shift start/end meetings
High School Diploma or equivalent, required.
Ability to read, write, and speak English
Previous experience in a data center desirable
Our Organization is an equal opportunity employer
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