Medical Collections Representative
MUSC Health
Job Description Summary To provide Customer Service for patients concerning the resolution and management of their patient account(s) and to undertake outbound telephone collection calls to resolve outstanding patient accounts in an automated call center environment. Some evening and weekend work may be required. Entity MUSC Community Physicians (MCP) Worker Type Employee Worker Sub-Type Regular Cost Center CC004513 MCP - Revenue Cycle Pay Rate Type Hourly Pay Grade Health-19 Scheduled Weekly Hours 40 Scheduled Work Hours/Shift Monday - Friday 8:00am - 4:30pm Job Description To provide Customer Service for patients concerning the resolution and management of their patient account(s) and to undertake outbound telephone collection calls to resolve outstanding patient accounts in an automated call center environment. Some evening and weekend work may be required. Required Minimum Training and Education High School diploma or equivalent education required. Must have 6 months of experience working in a medical office setting, hospital patient accounting office or AR or bad debt collection outsourcing firm. Call center or healthcare collection experience or healthcare patient accounting experience preferred. Must be familiar with information systems, demonstrate ability to organize and prioritize work, provide excellent verbal and written communication, and demonstrate customer service recovery skills and the ability to deal with patients and staff in a tactful and diplomatic manner. Must exercise good judgment and discretion while following written and verbal instructions and policies. Must demonstrate the ability to handle a high volume of patient account calls actions and inquiries. Must be able to manage time efficiently, handle a high-volume work queue and recover outstanding receivable at a competitive level with other staff. Degree of Supervision Direct supervision of site management. Available for evening and weekend work as goals and workload dictate. Required Licensure, Certifications, Registrations N/A Job Duties And Responsibilities Handle inbound and outbound collection calls to and from patients, guarantors and third parties to effectively manage customer accounts, resolve patient questions and provide customer service. Manage a heavy volume of Patient Accounts in a work queue environment, collecting accounts via online payments, promises, and payment plans while resolving any accounting issues, disputes or customer complaints in a customer‑service friendly and professional manner. Assist patients in completing and applying for financial assistance as needed. Update patient demographics, insurance information and guarantor information to maintain accurate patient information. Accurately and consistently document all collection actions and fully document all collection conversations. Comply with all HIPAA privacy regulations and protect the confidentiality and privacy of patients and guarantors and their personal financial records. Maintain compliance with federal and state regulations and organizational policies. Assist office with administrative duties as needed including typing, contacting insurance companies, researching documents, copying records, handling mail, phone and email requests for insurance companies, attorneys, patients and any other request. Maintain and manage all incoming and outgoing mail. Other duties as assigned. Benefits Health, dental, vision, and life insurance Employer Sponsored Retirement Plan Paid time off and extended sick leave Paid Parental Leave Disability insurance plan options Continuous professional and clinical training Competitive pay Annual Merit Increase Wellbeing resources Tuition Reimbursement Employee perks and discounts Employee referral program Flexible schedule options Certification incentive program The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. #J-18808-Ljbffr
- ...Diagnostic Imaging Sales Representative Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient...SuggestedLocal areaFlexible hours
- ...Medical Sales Representative We are a diverse and fast growing medical device & equipment company that is committed to focusing on patient health... ...necessary to rise to any challenge by leveraging our collective hard work and effort along with our unwavering competitive...SuggestedImmediate start
$23 per hour
...pickup truck, orA vehicle capable of towing a trailer and a trailer you’ll use for the job.We're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and welcoming for the people who live there.This role...SuggestedExtra incomeFull timePart timeSecond jobLocal areaImmediate startWork from homeLong distanceShift workNight shiftWeekend workDay shiftAfternoon shift$110k - $120k
...As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes: • Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 19 days a year; based on type of...SuggestedContract workTemporary workWork at officeLocal areaRemote workWork from homeVisa sponsorshipWork visaFlexible hours- ...Medical Sales Representative We are a diverse and fast growing medical device & equipment company that is committed to focusing on patient... ...tools necessary to rise to any challenge by leveraging our collective hard work and effort along with our unwavering competitive...SuggestedImmediate start
$100k - $120k
...Job Description At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds....Local areaFlexible hours- A growing medical device company in Charleston is seeking a driven Medical Sales Rep to promote and sell products in a competitive environment. Responsibilities include developing sales strategies, maintaining relationships with healthcare providers, and achieving business...Immediate start
- Medical Sales Territory Representative - Entry Level We are a leading Medical Device and Equipment company focused on five innovative segments of the U.S. healthcare market. We are a fully integrated company with internal resources dedicated to the development and promotion...
$17 - $18 per hour
## 1st Party Debt Collection SpecialistApplylocations: Remote, United Statestime type: Full timeposted on: Posted Todayjob requisition... ...quarterly bonus programs. **Robust Benefits Offered\*:*** Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low...Hourly payFull timeContract workLocal areaImmediate startRemote workWork from homeMonday to Friday$23 per hour
...pickup truck, orA vehicle capable of towing a trailer and a trailer you’ll use for the job.We're hiring part-time Doorstep Trash Collection Specialists (Service Valets) to help keep apartment communities clean, safe, and welcoming for the people who live there.This role...Extra incomeFull timePart timeSecond jobLocal areaImmediate startWork from homeLong distanceShift workNight shiftWeekend workDay shiftAfternoon shift- ...communication skills. Effective analytical skills in order to analyze financial and procedural data. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to manage and prioritize tasks including the acceptance and timely...Work at office
- Actively seeks opportunities to originate new loan business with new and existing customers. Evaluates customer needs to recommend the best consumer loan and voluntary product solutions. Completes loan applications, proposals and offers for new borro Customer Service, ...
$36k
Overview & Responsibilities Are you looking for a long-term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on! This position earns a competitive salary of $36,000 per year (paid hourly...Hourly payTemporary workWork at officeFlexible hours- ...Physician Substitute This Is What You'll Do: Perform medical evaluation of potential donors for automated plasmapheresis... ...and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide....Part timeWorldwide
- ...this could be your next opportunity. We want your knowledge and expertise! What you will do in this role: Operate emergency medical vehicle and responds to calls for aid in emergent situations. Evaluate patient condition to establish the right course of...Full timeReliefShift workNight shiftDay shift
- ...compensation? We thrive on change. [So can you!] The role of a Medical Professional at Octapharma Plasma is rewarding in every sense... ...and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide....Local areaImmediate startWorldwideShift workWeekend workAfternoon shift
- ...Staffing Client and Talent 10-Year Diamond Award winner, VISTA has 30 years of experience optimizing continuity of care for hospitals, medical practices and government agencies across the US. A leading provider of short-term US locum tenens and permanent physician search...Permanent employmentTemporary workLocumShift work
- ...Dreambound to find an EMT program that will prepare you for this high-demand, entry-level role. What does an EMT do? An emergency medical technician responds to medical emergencies, providing life-saving care and stabilizing patients before and during transport to...
- ...objectives of hospital. The Interfacility Transport EMT will perform all duties identified in their job description, approved Medical Protocols, and departmental policy. Skills will be validated by competency assessments under the License of the Interfacility Transport...Full timeTemporary workReliefFlexible hoursShift workNight shiftDay shift
$30 per hour
...Job Title Emergency Medical Technician (EMT) Location Charleston, SC Department Operations Status Non-Exempt/Hourly Reports to Area Manager SUMMARY: Under the direction of the Division Manager, the EMT will perform duties associated...Hourly payFull timeWork experience placement- ...companies. As the second largest private ambulance service in the U.S., Priority Ambulance is recognized nationally as a renowned medical transportation service with innovative healthcare solutions setting new standards across the nation. Job Summary: Provides...Local areaShift workNight shift
- Job Description TeamHealth has an excellent opportunity for a full-time physician to join our elite emergency medicine special operations team in Georgia, Florida, South Carolina, North Carolina, Virginia, Kentucky, Tennessee, Alabama, Mississippi, Louisiana and Arkansas...Full timeLocum
- ...Job Title Emergency Medical Technician (EMT) Location Charleston, SC Department Operations Status Non-Exempt/Hourly Reports to Area Manager SUMMARY: Under the direction of the Division Manager, the EMT will perform duties associated...Hourly payPart timeWork experience placementImmediate start
- Work Dates Needed: Ongoing begins on July 1st. Preferred Schedule: 12-hour shifts am and pm Worksite Setting: Inpatient/FSED 10 treatment beds Scope of Work: Emergency Medicine, Single physician coverage, 5,000 annual patient volume, approximately 13 patients...Shift work
- ...emergency medicine opportunity in one of the most desirable cities in the country, this is it. Practice Highlights East Cooper Medical Center ED ~15 treatment beds ~ Annual volume 15,000 patients ~ Epic EMR ~12-hour shifts Novant Health...Shift work
- ...Job Posting Job Description Summary Entity: Medical University Hospital Authority (MUHA) Worker Type: Employee Worker Sub-Type: Regular Cost Center: CC002309 SYS - Hospital Patient Accounting Pay Rate Type: Hourly Pay Grade: Health-21 Scheduled...Hourly payWork experience placementShift work
$250k
Job Title PRMG is Built by Originators for Originators. There is a reason why PRMG is consistently voted one of the best places to work. We focus on the areas that make an Originator successful and have an unmatched Culture. We look forward to helping you succeed as an...Work at officeHome office- ...helping others win What We Offer: Competitive compensation structure that rewards your production Comprehensive benefits including medical, dental, vision, and 401(k) Access to hundreds of loan products through dozens of investor sources Award-winning workplace culture...
$53k - $55k
Schedule: 6AM Until Completion (Weekends Required) Location: Charleston, SC and surrounding areas Pay Range: $53,000-$55,000 (Bi-Weekly, Day Rate) Job Overview The Bulk Account Merchandiser Specialist supports the POD Model in a flexible 24/7 operation. This role provides...Work experience placementFlexible hoursWeekend work$53k - $55k
Requisition ID: 260026 Locations: Charleston Pay Range: $53,000-$55,000 (Bi-Weekly, Day Rate) Schedule: 6AM Until Completion (Weekends Required) This position will service Charleston, SC and surrrounding areas!! Click here to experience a Day in the Life of...Work experience placementFlexible hoursWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Medical Collections Representative. Be the first to apply!
- medical assistant medical office representative Charleston, SC
- med surg medical surgical rn registered nurse Charleston, SC
- medical student Charleston, SC
- medical locum tenens Charleston, SC
- medical driver Charleston, SC
- medical group Charleston, SC
- hybrid medical Charleston, SC
- medical malpractice Charleston, SC
- non medical Charleston, SC
- non certified medical Charleston, SC

