Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member Full Time in Aurora, IL Benefits 401(k) matching Bonus based on performance Health insurance Opportunity for advancement Paid time off About Our Agency We launched our agency in 2014 and have grown to a team of 10, with additional growth on the horizon. Our office is designed to reflect our dynamic culture, providing gym, golf simulator, pool table, ping pong table, and more. We offer strong individual and team-based bonuses, mentorship opportunities, collaborative selling, and extensive in-house marketing resources. Role Description As a Customer Relations Representative, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications Excellent communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensation $48,000.00 - $68,000.00 per year State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr Heyinsuranceguy