Patient and Customer Care Representative
$21 - $26 per hourGoodVets
Who We Are GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams-and unparalleled service for today's pet parents. The Opportunity As a Patient and Customer Care Representative (PCCR), you will play a vital role both as a part of the client and patient care teams, ensuring seamless client experiences while supporting our clinical team in providing excellent veterinary care. This unique role encourages you to float between direct animal care and client services -- utilizing a broad skillset, contributing to hospital efficiency, and strengthen the bond between our medical team, clients, and patients. What You'll Do Deliver warm, empathetic, and professional customer care at every interaction. Greet clients, manage check-in/check-out, schedule appointments and follow-ups, and triage multi-line phone calls. Feed, walk, bathe, and observe hospitalized or boarding patients. Safely restrain pets for exams, treatments, imaging, and procedures. Collect and label diagnostic samples; assist technicians with surgery prep, imaging, and other diagnostics. Prepare and sterilize instruments and equipment; keep exam and treatment areas stocked and organized. Assist with medication dispensing and ensure precise patient documentation. Maintain clean, organized reception area, exam rooms, kennels, and treatment spaces while following infection-control protocols. Stand, walk, and move throughout the hospital for extended periods; lift and carry up to 50 lbs. Operate around anesthesia, radiation, and potential infectious agents while adhering to all safety procedures. Our Patient & Customer Care Representatives Have Availability to work evenings and weekends One or more years' experience in a veterinary support role Demonstrated ability to provide patient care in emergency situations/under high pressure Comfort working in a fast-paced environment with multiple priorities Exposure to Veterinary Practice Management Systems in previous roles A positive, team-first attitude and a passion for creating a welcoming environment What We Offer Comprehensive Benefits Package: Medical, dental, and vision insurance to keep you and your family well-plus flexible spending options and disability coverage 401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals Generous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance Employee Discounts: Significant savings on veterinary care and products for your own pets at any GoodVets location A Culture that Values You: Join a team that leads with empathy, prioritizes collaboration, and celebrates each other's wins-big and small Ready to take the next step in your career? At GoodVets, you're not just a PCCR -you're a vital part of redefining the veterinary experience. Apply today and let's build something exceptional -together. Compensation Range $21-$26 USD #J-18808-Ljbffr
$23 - $23.5 per hour
...Patient Accounts Billing Specialist ($3000 Sign on Bonus) **** Join Our Team and Receive... ...management. Job Title: Patient Accounts Representative, (in-person) Location: Eatontown, NJ MINIMAL... ...) Flexible Spending Accounts (Health Care & Dependent Care) Tax-Deferred 403B...SuggestedHourly payRelocation packageFlexible hoursCPC Behavioral Healthcare
New York, NY4 days ago$15 - $18 per hour
A healthcare provider is looking for a Call Center Representative to work from home in Michigan. This role involves answering... ...appointments, and providing vital information to patients. Candidates must have good customer service skills, a strong understanding of HIPAA...SuggestedRemote jobHourly payWork at officeWork from home- ...the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness... ...delivering excellent internal and external customer service. The incumbent in this job... ...customer service at all times Engage patient with a warm and friendly greeting Performs...SuggestedContract workTemporary workWork at office
Harlem United
New York, NY4 days ago - ...make corrections in the electronic billing system and in Meditech. You will collaborate with Medical Records, Utilization Management, Patient Access, clinics, guarantors, and physicians to obtain required data. You will follow up on accounts promptly, document all billing...Suggested
- Patient Call Center Agent Job Responsibilities and Duties: Answer all incoming calls, and address patient’s inquiries, needs, complaints... ..., verbal, and written communication skills Knowledge of customer service practices and principles Excellent data entry and typing...SuggestedFull time
$18 per hour
Patient Access - Call Center Representative (Remote) Patient Access - Call Center Representative (Remote) Get AI-powered advice on this job and more exclusive... ...access to compassionate, high-quality mental health care. By harnessing the power of technology, we break down...Remote jobHourly payFull timePart timeMonday to FridayShift workWeekend work- Patient Services Representative (Medical Receptionist) Piedmont Urgent Care - Deliver Exceptional Patient Care with Purpose Are you a friendly, detail-oriented professional... .... This role is ideal for someone who enjoys customer service, problem-solving, and working in a...Full timeWork at officeFlexible hoursShift workDay shift
- Labcorp is seeking a Customer Service Support Rep in the Revenue Cycle Management Division. This position involves managing inbound patient calls and assisting with billing inquiries within a structured training environment. The ideal candidate should have experience in...
- ...Position Overview The Patient Services Representative is responsible for handling front office functions.... ...not limited to Medicaid plans, Managed Care plans accepted at the Center, ADAP... ...communication and interpersonal skills. Strong customer service skills. Education, Licenses...Permanent employmentWork at officeImmediate start
Ryan Health
New York, NY4 days ago $18.25 per hour
...CompanyWe’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind... ...DescriptionThe Patient Service Representative (PSR) is responsible for welcoming and providing exemplary customer service to all our incoming...Work at officeLocal areaFlexible hoursSummit Health Management
New York, NY3 days ago$19 per hour
...Care Coordinator At Confluent Health and our family of affiliated brands, Care Coordinators... ...the clinic. They are the first voice a patient hears and the first face they see. You... ...of your work. If you've worked in any customer-facing role and want to build a career in...Hourly payMonday to FridayConfluent Health
New York, NY4 days ago- ...Community Health Center in Manhattan, NY is seeking a full-time Patient Care Associate to manage high-volume calls, greet patients, and... ...smooth patient flow and timely care. The role emphasizes excellent customer service, attention to detail, and the ability to stay calm...Full time
- Tal Healthcare in New York is seeking a Medical Administrative Executive Assistant to schedule patients, route calls, and support the practice calendar. This role emphasizes proactive communication and efficient office workflows to enhance patient experience. You will...Full timeWork at office
- Aeroflow Health is seeking a Remote Customer Account Representative for Urology to support patients, physician offices, and insurance partners. You will manage high volumes of calls, verify information, coordinate with providers, and process orders for urology products....Remote job
- ...1237, USA Description Understands Medicare, Medicaid, Managed Care, and Commercial insurance fundamentals. Understands federal and... ...e.g., Medical Records) appealing denied claims, making outbound patient calls, updating insurance and generating claim rebills, adjusting...Shift work
$18.75 per hour
...currently hiring Bilingual (Spanish/English) TEMP to PERM Patient Service Representatives (PSR) . The Patient Service Presentative provides information... ...to patients and families as they arrive at the health care facility. This role greets and registers patients and visitors...Permanent employmentTemporary workCurrently hiringWork at officeMonday to Friday- Patient Service Representative: Reception The Patient Service Representative: Reception is responsible for providing excellent patient service and... ...reception areas. As the representative of each patient’s care, educate and schedule appropriate appointments for patients...Part timeWork at officeLocal areaImmediate startFlexible hoursShift workWeekend workAfternoon shiftEarly shift
$20 per hour
...Healthcare is actively recruiting for a Patient Services Representative to join our growing team in Pine bush... ..., primary and preventative health care services in an environment of caring,... ...Holidays Job Duties: Demonstrates excellent customer service skills at all times: Greets...Hourly payFull timeFlexible hours$23 - $25 per hour
...seeking a detail‑oriented and experienced Patient Coordinator to support front‑end... ..., along with excellent communication and customer service skills. Key responsibilities Perform... ...eligibility and benefits, including managed care plans Collect co‑pays and provide patients...Hourly payContract workWork at office- Description We are looking for Patient Service Representative (PSR) to join our Tonawanda Pediatrics Team... ..., and the PSR provides high quality care to pediatric, adolescent, and young adult... ...will provide excellent customer service to patients and families in an...Work at office
- Overview Join to apply for the Patient Service Representative role at RadNet Responsibilities: The very best in patient care. With decades of expertise, we are Leading Radiology... .... You Are Genuinely passionate about customer service and able to exercise sound judgement...Work at officeImmediate start
$18 - $19 per hour
Join to apply for the Patient Service Representative role at Housing Works Compensation: $18/hr - $19/hr, commensurate with... ...Rep is an integral part of the Primary Care team. This position will welcome all customers entering the Health Care Center, ensuring all...Full timeLocal areaImmediate startWeekend workAfternoon shift$19.5 - $22 per hour
...not limited to, the following: Assisting patients using the kiosk prior to registration.... ...expedient manner while providing excellent customer service, compassion, and kindness. Verifying... ...at any time to provide necessary patient care or to maintain center operations)....Work at officeImmediate startFlexible hoursShift workWeekend work- ...our community. The range of medical and rehabilitative services offered has been specifically selected to treat traumatic injury patients. We provide a variety of health services including diagnostic and rehabilitation. Our vision directs the evolution of our practice...Currently hiringWork at office
$18 per hour
PATIENT SERVICES REP Willingboro, NJ Job ID 73843 Job Type Full Time Shift Day Specialty... ...About us At Cooper University Health Care, our commitment to providing extraordinary... ...follow-up appointments for patients in a high customer service environment in an efficient and...Hourly payFull timePart timeWork at officeShift work$19.5 per hour
Patient Services Representative (PSR) ? Urban Health Plan 2026 Typical Responsibilities Greet and assist patients in a professional and friendly manner... ...Verify insurance information through managed care website. Register patients, assigned PCP (when applicable...Hourly payWork at officeMonday to Friday$18 - $19 per hour
...costs, and text books. Overview: The Patient Service Rep is an integral part of the Primary Care team. This position will welcome all customers entering the Health Care Center,... ...and documented. The Patient Service Representative assists providers and patients with scheduling...Local areaImmediate startWeekend workAfternoon shift$37.33k
Position Summary Provide the first level of customer service to patients of the dental clinic, from greeting and routing patients to record maintenance... ...is based on bargaining unit contracts. This pay range represents base pay only and excludes any additional items such as...Hourly payCasual workWork at office- ...making appointments, providing exemplary customer service. Assist with completion of referrals... ...service excellence levels. Schedules patient appointments by abiding by the established... ...to assist patients with their health care needs. Performs other related duties as...Full timeImmediate start
$17 - $19 per hour
...Healthcare Team Where You Belong Our Patient Services Representatives Enjoy: Fast paced, learning work environment... ...with each patient throughout care. Send precertification forms at the close... ...: Minimum 1 year administrative or customer service experience, preferably in a...Shift work
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