De Novo Financial Center Manager - Fischer Marketplace De Novo
Fifth Third
The Financial Center Manager will participate in a comprehensive, customized onboarding and education program that includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred and Sales & Operations Management. Successful completion of the program leads to a role as a Financial Center Manager at a Financial Center. Essential Duties & Responsibilities Actively engage and create opportunities for bankers to engage within local chambers, community groups, activities, and events to represent Fifth Third Bank and help optimize the branch network based on location share, branch promotion, and networking with potential new customers. Develop a business plan that focuses on local centers of influence, detailing how to implement the plan and measure the strength of the partnership to drive new customer business. Provide customer services for businesses and the community, completing customer needs assessments, meeting quality standards for services, and evaluating customer satisfaction. Lead activities that benefit the communities we serve. Lead by example through consistent use of the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend appropriate solutions. Spend 3–5 hours per day in outside business development activities. Complete the FCMA roadmap as intended and all onboarding activities from day one to program completion, including the successful completion of a Consultative Selling Skills Certification. Become proficient at deepening Consumer and Small Business customer relationships by providing a memorable customer experience. Gain knowledge, demonstrate and maintain a working knowledge of Fifth Third's products, services, processes, and internal resources to stay informed, guide and lead the team. Become skilled at the consultative sales process to proactively identify the financial needs of current or prospective customers and recommend appropriate solutions. Understand how to develop an integrated book of business strategy in which all customers, through all channels, have a Financial Needs Assessment (FNA) and are assigned to the best banker for proactive ongoing support. Learn how to source, develop, coach and lead a team that reinforces our Core Values and business strategies. Learn to cultivate a One Bank culture that proactively collaborates with business partners. Follow the Bancorp Code of Business Conduct and Ethics and related policies and procedures, modeling the ethical behavior expected from every employee. Complete additional duties as assigned. Supervisory Responsibilities Assist in providing employees timely, candid and constructive feedback. Assist in the development of employees to their full potential and provide challenging opportunities that enhance employee career growth. Recognize and reward employees for accomplishments. Minimum Knowledge, Skills and Abilities Required College degree or two (2) or more years of leadership experience in a sales environment. Ability to professionally represent Fifth Third Bank in verbal and written communication. Capable of analyzing credit and financial information. Ability to successfully execute and coach sales activities. Exhibits business acumen. Demonstrated ability in making sound decisions. Position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). Working Conditions Normal office environment. Extended viewing of computer screens. Periodic travel within the Bancorp footprint to attend meetings and/or training. Benefits Comprehensive benefits program covering physical, financial, emotional and social well‑being. Differentiated compensation offerings. Salary The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skill set, relevant experience, education and geographic location. Location Sharpsburg, Georgia 30277 Equal Opportunity Employer Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status. #J-18808-Ljbffr
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