ACCOUNT MANAGER

Job Description

Job Description

JOB TITLE:  Account Manager

EMPLOYER:  Nackard Pepsi, Flagstaff AZ

DEPARTMENT:  Sales

REPORTS TO:  Area Sales Manager

EFFECTIVE DATE: Upon Hire

POSITION: Full-Time, On-site, Salary (to be discussed in interview), Additional sales incentive opportunity available

SUMMARY:

This full-time position is responsible for achieving sales goals and objectives through effective selling, merchandising, servicing, and completing other related sales duties. This position supervises store merchandising and ensures all accounts are satisfied and properly serviced on a regular basis. This position is also responsible for managing and expanding business relationships with accounts, implementing strategy and sales plans for overall business development, sales, and account management. Located in and around the Prescott, AZ area.

SCHEDULE:

• Monday-Friday, 7am-4pm (One hour lunch). Weekends as needed(business needs).
• The position is responsible for writing orders for set accounts each day by the deadline set by management. Once orders are in, Account Managers are responsible for extra duties including but not limited to: Building displays, selling in extra items, rotating products, placing price tags, ordering POS, and placing/installing POS.

DUTIES AND RESPONSIBILITIES:

• Increase distribution of all products and packages
• Secure the best possible selling position for our products
• Responsible for ensuring all shelves/racks/displays are full and rotated every sales visit
• Responsible for utilizing sales tools to keep accurate inventory of all products inside each account
• Write accurate orders to ensure no overstock or out-of-stock situations
• Sell-in permanent, temporary, and promotional secondary displays
• Ensure that discounts are used effectively to increase sales
• Solicit placement of marketing equipment for exclusive use of Nackard Pepsi products
• Monitor customer satisfaction
• Identify and solicit lost, inactive, or potential new accounts on assigned route
• Notify management of all new account opportunities, so they can assist in securing the new account if needed
• Maintain and increase shelf facings for all Nackard Pepsi products
• Display all Nackard Pepsi products by brand according to the vertical stacking concept and current standards
• Utilize Point-of-Purchase materials to stimulate sales
• Report service issues using the correct tools

• Place and maintain all POS material
• Identify and handle any close-dated products per P.Q.I. policy
• Communicate merchandising instructions to merchandisers
• Make sure all “selling tools” are in the sales vehicle (personal car)
• Follow correct check-out procedures
• Drive vehicle safely, courteously, and obey all traffic regulations
• Must be able to lift product weighing as much as 55 pounds
• Attend all sales meetings
• Complete various other responsibilities as assigned by supervisor 
  

SUPERVISORY RESPONSIBILITIES:

• This position has no supervisory responsibilities but is responsible for directing merchandising staff in stores.

QUALIFICATIONS:

• Bachelor's Degree (BA) from a four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience not necessary, but preferred.
• Computer skills required: Spreadsheet Software (Excel); Inventory Software (VIP); Order Processing Systems (VIP); Word Processing Software (Word); Electronic Mail Software (Outlook); and Presentation software (PowerPoint).
• Other skills required: 
• Well-developed negotiation, project and account management skills.
• Working knowledge of industry product information.
• Demonstrated ability to create sales results and sell services in a complex environment.

• Excellent written and verbal communication skills.
• Excellent problem resolution and consultative sales skills.
• Capability to meet or exceed sale targets.
• Ability to work independently and as a member of various teams and committees.
• Commitment to excellence and high standards.
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflow.
• Creative, flexible, and innovative team player.
• Acute attention to detail.
• Proven ability to handle multiple projects and meet deadlines.
• Strong interpersonal skills.
• Ability to deal effectively with a variety of individuals at all organizational levels.
• Good judgment with the ability to make timely and sound decisions.
• Ability to communicate professionally and effectively in person, on the phone, electronically, or through other means to individuals and groups.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

COMPETENCIES:

• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Business Acumen – Understands business implications of decisions.

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability -Responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Initiative –Takes independent actions; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Develops innovative approaches and ideas.
• Interpersonal Skills - Focuses on solving conflict, notblaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Judgement – Displays willingness to make decisions; Exhibits sound and accurate judgement; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Sets goals and objectives; Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Follows through on commitments.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand/walk
• Continually required to utilize hand and finger dexterity,talkor hear.

• Occasionally required to work near moving mechanical parts.
• Frequently exposed to extreme heat or cold (non-weather).
• While performing the duties of this job, the noise level in the work environment is usually moderate  
• Frequently required to lift and/or move up to 55 pounds. 

COMPANY BENEFITS:

• Medical
• Dental
• Vision
• Life Insurance
• Long Term Disability
• Childcare Benefit
• 401(k) With Generous Company Match
• Sick Time & Vacation Pay
• Job Type: Full-time