SAP GATP & Batch Determination Specialist

CTG is seeking to fill an SAP GATP & Batch Determination Specialist position for our client. Duties: Provide Level 2/Level 3 functional support for SAP Global Available-to-Promise (GATP) and batch determination incidents, service requests, and enhancements. Configure and maintain GATP functionality, including Product Availability Check (PAC), Product Allocation (PAL), Rules-Based ATP (RBA), and Backorder Processing (BOP). Troubleshoot product availability, order confirmation, allocation, backorder processing, and delivery scheduling issues. Configure and support SAP batch determination, including strategy types, condition techniques, search strategies, batch classification, sort rules, and batch selection logic. Implement and maintain batch selection rules based on Shelf Life Expiration Date (SLED), First Expired, First Out (FEFO), and other business requirements. Analyze and resolve batch assignment errors, batch splits, and delivery processing issues while ensuring product quality and regulatory traceability. Partner with Customer Service, Supply Chain, Demand and Supply Planning, Quality, and IT teams to gather requirements and develop functional solutions. Conduct functional assessments, impact analysis, and gap analysis for system enhancements and process improvements. Prepare functional specifications, configuration documentation, process flows, test scripts, and technical requirements. Perform root-cause analysis and implement sustainable solutions to recurring production issues. Manage incidents, service requests, and problem records through Jira Service Management (JSM), monitoring ticket aging and SLA compliance. Lead the GATP and Batch Determination functional workstream for SAP enhancements, transformation initiatives, and supply chain projects. Support the full project lifecycle, including requirements gathering, solution design, configuration, unit testing, System Integration Testing (SIT), User Acceptance Testing (UAT), cutover, and post-go-live support. Monitor and troubleshoot SAP ERP–SAP APO integration through the Core Interface (CIF), ensuring data consistency and integration stability. Maintain Standard Operating Procedures (SOPs), knowledge base articles, and functional documentation. Ensure compliance with SOX controls, quality management requirements, audit standards, and applicable regulatory guidelines. Skills: Strong hands-on expertise in SAP GATP, including PAC, PAL, RBA, and BOP. Extensive knowledge of SAP Batch Management and Batch Determination configuration. Expertise in SLED- and FEFO-based batch selection and shelf-life management. Strong understanding of Order-to-Cash (OTC) and end-to-end supply chain processes. Working knowledge of SAP SD, MM, LE, and PP integration. Experience with SAP APO Core Interface (CIF), master data integration, and troubleshooting. Excellent functional troubleshooting, analytical, and root-cause analysis skills. Ability to translate business requirements into functional designs and technical specifications. Familiarity with ITIL-based incident, problem, and change management processes. Experience with Jira Service Management (JSM) or similar IT service management platforms. Strong communication, documentation, stakeholder management, and cross-functional collaboration skills. Experience: 10+ years of SAP functional experience, including extensive hands-on experience with GATP and Batch Management/Determination. Proven experience configuring, implementing, and supporting GATP functionality, including product availability, allocation, rules-based ATP, and backorder processing. Demonstrated experience implementing and supporting SAP batch determination strategies, condition techniques, classification, and sorting rules. Experience supporting SAP production environments and independently resolving complex functional issues. Experience with SAP APO CIF integration, including monitoring data exchanges and resolving master data inconsistencies. Experience supporting SAP enhancements and project implementations through testing, deployment, and hypercare. Experience working in life sciences, pharmaceuticals, medical devices, or other regulated industries is preferred. Knowledge of Good Manufacturing Practices (GMP), batch traceability, product shelf-life management, and quality-related supply chain controls is preferred. Experience supporting global SAP environments and geographically distributed teams is preferred. Exposure to SAP S/4HANA supply chain processes is a plus. Willingness and flexibility to travel domestically and internationally as business needs require. Education: Bachelor's degree in Information Systems, Computer Science, Supply Chain Management, Engineering, or a related discipline. SAP certification in relevant supply chain modules, particularly SAP APO or availability management solutions, is preferred. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. The expected base salary for this position ranges from $60.00 to $63.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what’s next - working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes. #J-18808-Ljbffr