Police Service Officer

Job Title

Under administrative direction, perform a wide variety of civilian field and office law enforcement work in direct support of sworn personnel, including taking police reports and conduction traffic investigations within defined parameters.

The top salary range for this position currently reaches $64,946.40, PLUS, an excellent benefits package! The position will receive a 5.0% salary increase in July 2026 and July 2027; bringing the top step salary to $71,603.40. THIS POSTING MAY CLOSE ONCE A SUFFICIENT NUMBER OF APPLICATIONS IS RECEIVED. PLEASE APPLY IMMEDIATELY.

Essential Job Functions

Essential job functions may include, but are not limited to, the following:

• Serve as a field or desk officer; take phone or in-person reports of criminal incidents; process requests for police reports and public information; track and serve subpoenas; collect and log found property, strip and pat search prisoners; observe and handle specimen eliminations; fingerprint arrestees, applicants for various licenses, and vehicle registration, and warrants on wanted persons; operate teletype machine to enter, modify and retrieve data regarding stolen and recovered property, driver's licenses and vehicle registration, and warrants on wanted persons; receive and process abandoned vehicle notices, maintaining control of status of reported vehicles; coordinate the removal of vehicles and notification to registered owners; monitor and enforce City ordinances of a non-criminal nature; investigate auto accidents of a non-criminal nature; document the accident scene; take statements from those involved and maintain appropriate paper work; serve criminal subpoenas; log information into a book, stamp with date and time; return proof of service; respond to complaints from the public; investigate potential violations and alleged nuisances; issue citations to persons refusing to comply with various ordinances; serve as parking enforcement officer; patrol City streets and enforce laws and regulations applicable to non-moving vehicles; write citations for overtime parking and illegal parking; assist in identifying and removing abandoned vehicles; assist in directing traffic; perform a variety of routine follow-up investigative work not requiring sworn personnel; investigate missing person reports; conduct interviews; take statements and gather evidence; make court appearances as required related to assigned activities; conduct routine statistical analyses related to criminal activities; monitor and transfer police vehicles to the garage for service and maintenance; maintain assigned vehicle; maintain appropriate fluid levels including fuel, water and oil; perform a variety of general clerical and secretarial duties as required including data entry of investigative reports and perform related duties and responsibilities as required. Maintain regular attendance.

Qualification Guidelines

To qualify for this classification, an individual must possess any combination of experience and education that would likely produce the required knowledge and abilities, and enable the individual to successfully perform the essential job functions of the position. A typical combination is: Education and/or Experience: High School Diploma or GED required. One year of work experience requiring frequent public contact, including some prior work experience in a municipal police department. Knowledge of: Basic organization and functions of a municipal law enforcement agency; English usage, spelling, grammar and punctuation; modern office procedures, methods and equipment; principles of business letter writing and basic report preparation; techniques for dealing with the public in a tactful but firm manner. Ability to: Learn, interpret and apply Federal State, City and departmental laws, policies and procedures; think and act quickly in emergency situations; maintain and service a City vehicle, including to maintain fluid and air pressure levels; prepare accurate and grammatically correct written reports; operate a variety of office equipment including computer equipment; deal with the public firmly, courteously and tactfully; understand and carry out oral and written directions; communicate clearly and concisely, both orally and in writing; establish and maintain cooperative working relationships with those contacted in the course of work.

Licenses and Certificates

Possession of and ability to maintain a valid Class "C" California Driver's License.

Physical Demands

Ability to lift up to 25 pounds is required. Position requires prolonged sitting, standing, walking; reaching, twisting, turning, kneeling, bending, squatting, and stooping in the performance of daily office activities. The position also requires the ability to get from one location to another in the course of doing business; grasping, repetitive hand movement, and fine coordination in retrieving and entering data using a computer keyboard. Additionally, the position requires near and far vision in reading work related documents and using the computer, and the ability to distinguish colors and acute hearing when providing phone and personal service; drive motorized vehicles; and operate a variety of law enforcement equipment.

Work Environment

Work is performed in a standard office setting and outside in sometimes tense, uncertain, and rapidly evolving circumstances. Employee may travel to different locations and may be exposed to inclement weather conditions, noise, vibration, dust, or potentially hazardous chemicals. Noise level in the work environment is usually high and the employee may be exposed to loud talking and frequent interruptions from telephones, City staff, and/or members of the public.

Note

The duties, skills, and demands described here are representative of those that must be met to successfully perform the essential functions of the job. When appropriate, reasonable accommodations may be made to enable individuals with a disability to perform the essential functions of the position.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirement as a condition of employment.

Selection Process

Applicants must complete an application online prior to the final filing date. Applications will be screened for qualifications, appropriate background, and only the most qualified will be invited to participate in the examination process. Successful candidates must achieve a minimum passing score in each of the test components. Applicants will be notified by e-mail as to the test date, time, and location. The examination process will include: Oral Interview = 100% Candidates will be required to pass a City administered pre-employment physical and may be required to pass a thorough background investigation and polygraph examination as part of the Selection Process. Candidates who do not pass will be disqualified and removed from the eligibility list. Accommodation: Applicants with legal disabilities who require special testing arrangements must contact the Human Resources Department at least five (5) working days prior to the examination date.

The provisions of this bulletin do not constitute an expressed or implied contract and any provisions contained in this bulletin may be modified or revoked without notice. The City of Alhambra is an Equal Employment Opportunity Employer. The U.S. Equal Employment Opportunity Commission (EEOC) is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.