Epic Interface Engineer II

Job Posting Title: Epic Interface Engineer II ---- Hiring Department: Dell Medical School ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt from FLSA ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: AUSTIN, TX ---- Job Details: General Notes This position supports healthcare data integration initiatives through the design, development, implementation, and maintenance of interfaces between Epic and other healthcare applications. The role collaborates closely with clinical, operational, technical, and vendor partners to ensure reliable data exchange and workflow optimization. Purpose The Epic Interface Engineer II is responsible for the development, implementation, maintenance, and support of interfaces between Epic Systems and other healthcare applications utilizing Epic Bridges and HL7 technologies. This role supports data integration, workflow optimization, system interoperability, and operational continuity across the healthcare environment. Responsibilities Interface Development and Maintenance Design and develop HL7 real-time interfaces between Epic and other healthcare systems Build, configure, test, and maintain Epic Bridges interfaces Test and validate interface functionality to ensure reliable data exchange Troubleshoot and resolve interface-related issues Monitor interface performance and recommend improvements Business Requirements Analysis Gather and document business requirements Translate business requirements into technical specifications Collaborate with stakeholders to refine requirements and identify integration needs Support solution design activities that align technical capabilities with operational requirements System Upgrades and Validation Assist with software upgrades, patches, and system enhancements Conduct end-to-end testing of interfaces and integration points Develop and execute test plans Validate interface functionality following upgrades and system changes User Support and Training Provide technical support to end users and operational teams Conduct training sessions related to interface functionality and usage Develop user manuals, technical documentation, and support materials Assist stakeholders with issue resolution and system adoption efforts Project Management Manage interface-related projects and assigned deliverables Coordinate with cross-functional teams, vendors, and stakeholders Track project progress and communicate status updates Support project planning, implementation, and execution activities Marginal or Periodic Functions Assist with software upgrades and patches Test new functionality and features Liaise with vendors regarding interface-related issues Coordinate vendor support and maintenance activities Analyze data flow and integration points Recommend improvements to integration and data processes Perform related duties as assigned Knowledge, Skills, and Abilities Technical Learning Quickly learns new technical skills, systems, and technologies Adapts to software updates and changing technical environments Troubleshoots complex technical issues effectively Implements new technologies and processes efficiently Problem Solving Identifies and resolves problems in a timely manner Diagnoses interface issues accurately Develops effective technical solutions Collaborates with teams to resolve integration challenges Customer Focus Understands and meets the needs of customers and stakeholders Provides excellent user support and service Tailors solutions to user and operational requirements Maintains positive relationships with stakeholders Project Management Manages projects and assigned deliverables effectively Plans and organizes project tasks Monitors project timelines and milestones Communicates project status clearly and effectively Collaboration Works effectively across technical, clinical, and operational teams Engages with cross-functional stakeholders Shares knowledge and resources Supports team members and organizational goals Required Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field Four years of experience developing interfaces Two years of experience developing interfaces within an Epic environment Two years of experience supporting Epic Bridges Experience with HL7 interface development and healthcare system integrations Experience gathering business requirements and translating them into technical solutions Strong troubleshooting, analytical, and problem-solving skills Ability to collaborate effectively with technical, operational, and clinical stakeholders Relevant education and experience may be substituted as appropriate. Preferred Qualifications Six years of experience in interface development and healthcare IT ITIL Foundation certification Project Management Professional (PMP) certification Experience supporting healthcare interoperability initiatives Experience working with healthcare integration and data exchange standards Licenses/Registrations/Certifications Required Epic Certification in Interface Development Preferred Project Management Professional (PMP) Certification Salary Range $90,000+ depending on qualifications Working Conditions Standard office environment and equipment Repetitive use of a keyboard and computer Prolonged periods of sitting and computer use May require participation in testing, upgrades, and project implementation activities outside of standard business hours as needed Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled into your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701. Start Here, Change the World At The University of Texas at Austin, tradition meets innovation in the heart of a city that frequents lists of the best places to live and work. Named by Forbes as one of America's Best Large Employers for the sixth year in a row in 2025, UT offers both a dynamic work environment and a gateway to vibrant local culture. Whether you're at the forefront of the student experience, conducting world-changing research or supporting the engine that drives Texas’ flagship university, working at UT means making a lasting impact on our city, our state and our world. Our more than 20,000 faculty and staff empower 55,000+ students to challenge ideas, pursue passions and shape their futures. Joining UT, you’ll become part of a community dedicated to making a meaningful impact on campus and throughout the world. 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