Admin Director of Surgical Services

On-Site - Location: San Antonio, Texas, United States

The Admin Director is responsible for planning, organizing, directing, and managing resources for one to two departments on a twenty-four (24) hour basis. These responsibilities include: budget responsibility; efficient/effective resource utilization; recruitment and effective/efficient management of assigned staff; achieving quality outcomes; performance improvement; monitoring of quality and quantity of services; maintaining positive working relationships with staff and System departments and managers; and purchasing and 
maintaining equipment. Completes established competencies for the position within the designated introductory period. Other related duties as assigned.


General Management:
 Establishes goals and objectives that support the overall strategic planning
 Develops and manages the annual department operating and capital budgets
 Directs daily operations of assigned department/s
 Directs the performance of staff
 Maintains objectivity in decision-making, utilizing facts to support decisions
 Supports the mission statement, policies, and procedures 
 Manages to eliminate boundaries to achieve integrated, efficient, and quality service
 Achieves ongoing compliance with all regulatory agencies
 Serves as a resource to employees and customers as demonstrated by visibility and knowledge of issues
 Demonstrates flexibility in response to change
 Anticipates and responds to problems and risks
 Communicates effectively with all levels in the organization and with internal and external customers
Personnel Management/Development:
 Selects personnel for hire and promotion; takes appropriate actions regarding counseling, disciplinary actions, demotion and termination
 Directs, supports and coaches direct reports
 Responds proactively to employee needs and concerns
 Develops “experts” and “expertise” throughout the department and seeks employee input
 Facilitates consensus among divergent groups
 Minimizes staff turnover
 Acknowledges and rewards employees’ strengths and accomplishments
 Evaluates assigned staff performance and competency, providing direct feedback
 Assesses learning needs, develops competency plans and provides opportunities for learning
Department/Business Unit Management: 
 Interfaces on a regular basis with medical staff to communicate, receive information and promote satisfactory patient outcomes.
 Assures patient information is available to the healthcare team to facilitate timely, medical decision making.
 Utilizes data and statistical analysis as basis for decisions and actions and to improve performance.
 Demonstrates required knowledge and competencies for clinical systems to include but not limited to: HED, HPF, STAR, HEV, Accudose
 Demonstrates required knowledge and competencies for MS Programs to include but not limited to: Word, Excel, Powerpoint. 
 Redesigns work flow and work processes to achieve customer satisfaction, quality improvement and cost reduction.
 Identifies high-risk situations and utilizes root cause analyses tools to achieve the elimination or reduction of risk.
 Supports case management initiatives and clinical improvement efforts.
 Demonstrates dedication to achieving quality outcomes; evaluates and communicates quality performance outcomes; collects and utilizes data to improve department performance.
 Demonstrates dedication to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in service, talks and acts with customers in mind; establishes and maintains effective relationships with customers Role models Studer Principles and “must haves”.
 Assures department and staff readiness for each and every patient
 Assures department commitment to Performance Improvement and leads by example
 Serves as a role model for service excellence
 Participates in Performance Management program
 Participates in LDI
 Participates in BHS Quality Initiatives
 Utilizes resources efficiently and effectively
 Maintains safe environment
 Addresses patient population-specific needs
 Participates in Performance Improvement activities

MINIMUM EDUCATION: Bachelor's Degree in Nursing
PREFERRED EDUCATION: Master's Degree in Nursing, Business or Related Field
MINIMUM EXPERIENCE: 5 years experience in discipline or specialty. 
PREFERRED EXPERIENCE: 3-5 years progressively responsible management experience
REQUIRED CERTIFICATIONS/LICENSURE: Possession of current Texas State License for Registered Nurse
PREFERRED CERTIFICATIONS/LICENSURE: Specialty or Administration certification desired.
REQUIRED COURSES/COMPLETIONS (e.g., CPR): Must have active healthcare provider Basic Life Support on hire (ARC or AHA); however, must have AHA Healthcare Provider BLS within 60 days of hire.

Security Clearance Required: No
Visa Candidate Considered: No

Full-time
Benefits - Full
Relocation Assistance Available - Possible for ideal candidate

Candidate Details
5+ to 7 years experience
Seniority Level - Director
Management Experience Required - No
Minimum Education - Bachelor's Degree
Willingness to Travel - Occasionally

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