Inbound Sr. Specialist

Job Description

Job Overview

The Inbound Specialist will handle the daily tasks of ensuring proper documentation is provided to receive shipments of Nexen tires from overseas. The Inbound Specialist will work with our 3PL carriers to ensure proper freight operations when receiving tires, and getting them to their destination on-time, as well as communicating with customers and vendors throughout the process.

Responsibilities

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• Manage full-cycle international and domestic freight forwarding operations (air, ocean, and inland)
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• Oversee import and export documentation and customs clearance procedures
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• Coordinate with warehouses to ensure accurate cargo receiving, storage, and dispatch
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• Arrange and track transportation schedules with trucking and shipping carriers
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• Prepare and verify commercial documents (BL, AWB, invoice, packing list, etc.) for compliance and accuracy
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• Handle billing processes including issuing invoices (A/R) and verifying vendor invoices (A/P)
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• Monitor and analyze job profit and loss (P&L) to ensure margin targets are met
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• Conduct settlement processes and ensure timely closing of shipments
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• Maintain accurate records in internal TMS/ERP systems
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• Communicate effectively with customers, vendors, and internal management to resolve issues promptly
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• Support problem resolution related to delivery, damage, or loss
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Requirements

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• 1–5 years of relevant experience in freight forwarding or logistics operations preferred
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• Familiarity with import/export procedures, customs, and warehouse/transportation coordination Bilingual in Korean and English preferred
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• High school required; Bachelor’s degree preferred
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• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
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• Strong written and verbal communication, customer engagement, and problem solving skills
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• Self-motivated, organized, and capable of handling high-pressure environments
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Benefits

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• 401k (Traditional or Roth) + 3% employer match
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• 11 Paid Holidays
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• Health, Dental, Vision insurance with 100% employee coverage ($0 premium/deductible)
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• Employee Free Tires program
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• 80 hours paid vacation + 8 hours every anniversary
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• 40 hours sick time
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