Account Manager, Senior

Company Description

We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

This position is responsible for sales and business development activities to promote SGS services, from lead generation through to close. This position will be responsible for and prepare individual sales action plans, and tactics aligned with the overall sales strategy, target markets, and service off offerings to ensure a targeted and focused approach that will deliver on the overall growth strategy of the business and maximize profit. Additionally, they will nurture and grow current sales opportunities, prospect and develop new markets to meet required revenue targets within defined areas of responsibility. Incumbents will work colloboratively with external clients, C suite Executives, Operations, and fellow Sales team members as one team to achieve growth through customer satisfaction. It is expected that this position contribute to sales and marketing intelligence and maintain a high profile in the industry for the Company.

• Accountable for meeting annually established sales and profitability targets within approved expense budgets for assigned industry segments and geographic markets.
• Prepare individual sales plans with goals/objectives: Identify, research, plan and contact potential and existing clients to maintain and establish new business to achieve targeted revenue growth.
• Follow the sales full cycle from lead generations, customer relations, through to close.
• Has the ability to meet and present information to all levels to a client/prospect. From C suite Executive to Procurement and Operations
• Meet regularly with new client prospects and existing clients, for new business development and client retention.
• Research new customers, prospect for new customers using the internet, phone, cold calling and personal visits.
• Provide accurate forecasts, and pipelines, on a regular basis.
• Work vigilantly to create a positive customer experience and value throughout the sales process, to differentiate SGS from its competitors.
• Report developments in the marketplace and competitor activities (market intelligence)
• Develop and execute competitive sales strategies to gain market share.
• Participates in and implements campaigns and strategies to promote the sale of divisional services.
• Working with all sales support groups (Marketing, Inside Sales) to support initiatives and lead generation.
• Prepares client quotes, service agreements, proposals, responses to RFQ's, RFP's or tenders within set deadlines ensuring professional submission of all information as requested by clients and with proper collaboration of inside SGS sales support to ensure that project scope, schedules and budgets are accurately planned, monitored, communicated and met.
• Participates in cross-selling initiatives and generates cross selling opportunities with other business lines where applicable.
• Secure closure on all proposals and is responsible for follow up with clients after project closure.
• Prepare and submit timely and accurate reports of sales activities, without fail. (e.g. client visits/calls, information) using the existing systems (CRM).

Qualifications

Education:

• University degree Administration/Engineering or related field (Required)
• Experience: ten years of related sales/business development experience in professional services (Required)
• Ability to travel across Canada to sell to existing clients and to new prospects approximately 40% of time (Required)
• Industry experience is an asset (Preferred)
• Post graduate degree is also an asset (Preferred)

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

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