Unit Coordinator & Monitor Tech- 11ABCD Telemetry Stepdown Unit

Unit Coordinator & Monitor Tech – 11ABCD Telemetry Stepdown Unit

Requisition ID: 312745

Location: Good Samaritan Hospital – 375 Dixmyth Ave, Cincinnati, OH 45220

Job Type: Full -Time Days

About TriHealth & This Role

11ABCD Medical Cardiac Step-Down Unit – Good Samaritan Hospital

The 11ABCD Medical Cardiac Step-Down unit at Good Samaritan Hospital is an intermediate care area dedicated to patients with a variety of cardiac conditions. Our team focuses on caring for patients experiencing chest pain, those recovering from myocardial infarctions (MI), congestive heart failure (CHF), and cardiac arrhythmias. This unit provides an essential bridge for patients transitioning from critical care to a less intensive setting while still requiring specialized cardiac monitoring and support. In addition to cardiac care, the unit also provides high-intensity non-invasive ventilation and serves as a back-up stroke unit.

The unit features 39 beds, and staffing is carefully tailored to meet the needs of our patients

We welcome both experienced nurses and new graduates to our team. With a supportive environment and opportunities for growth, we ensure that all staff members have the tools they need to provide exceptional care to our patients.

Why You’ll Love Working Here

• Supportive, team‑centered culture built on communication, compassion, and respect.
• Hands‑on experience in a high‑acuity Telemetry setting that strengthens clinical skills.
• Opportunities to expand competency in emergency response and advanced care tasks.
• Leadership that promotes professional growth and continuous learning.
• Comprehensive TriHealth benefits, wellness programs, and career support.

Qualifications

Required

High School Degree or GED

Successful completion of basic cardiology course, including 40 hours of clinical orientation

Equivalent experience accepted in lieu of degree

Schedule & Work Location

• FTE: Full ‑Time - 36 Hours Weekly
• Shift: Days
• Hospital: Good Samaritan Hospital (Telemetry Stepdown Unit)
• On‑site inpatient role

Benefits Snapshot

TriHealth offers a comprehensive benefits suite including medical, dental, vision, retirement contributions, paid time off, tuition assistance, and wellness resources.

Learn more:

Job Overview

This position performs clerical duties as well as maintaining skills necessary to observe and interpret central cardiac monitors. This position requires the interpersonal skills to communicate with respect and compassion to customers: communications information through various telecommunication devices; and assists in coordinating patient flow.

Job Requirements:

Job Responsibilities:

Maintains proficient knowledge of computer applications specific to unit/job (i.e. maintaining census, accurate scanning of documents). Is knowledgeable of the function/operation of equipment specific to the role on the unit.

Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.). Relays accurate and complete information. Maintains confidentiality. Takes an active role in maintaining patient satisfaction (i.e. way-finding, quick response to call lights and phones, etc.).

Demonstrates ability to appropriately respond to and prioritize work. Removes medications from the tube system and places in appropriate locked cabinet. Responds appropriately to emergency situations (i.e. Code Blue, Rapid Response Team, fire, Special Alert). Demonstrates knowledge/use of emergency systems, policies and procedures. Performs computer down time procedures according to unit/TriHealth guidelines.

Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes. Acknowledges need for self growth and accountability. Identifies areas for self improvement.

Responsibilities of the monitor reader: Accurately observes and interprets the central cardiac monitors. Is aware of the location of all monitored patients during the shift. Accurately maintains the cardiac monitor log with strips, intervals and interpretations at designated times as well as prn. Recognizes emergency rhythms and notifies appropriate personnel. Notifies the RN in accepted timeframe of changes in the patient rhythm or if arrhythmia occurs. Documents any change per unit standard. Maintains alarms at all times, and immediately reviews alarms and makes cardiac monitoring the first priority. Notifies appropriate nursing personnel or clinical engineering of any problems not resolved by unit trouble shooting. Maintains equipment, logs and telemetry supplies per unit protocol.

Working Conditions:

Climbing - Occasionally

Concentrating - Consistently

Continuous Learning - Consistently

Hearing: Conversation - Consistently

Hearing: Other Sounds - Frequently

Interpersonal Communication - Consistently

Kneeling - Occasionally

Lifting <10 Lbs - Consistently

Lifting 50+ Lbs - Consistently

Lifting 11-50 Lbs - Consistently

Pulling - Consistently

Pushing - Consistently

Reaching - Consistently

Reading - Consistently

Sitting - Consistently

Standing - Consistently

Stooping - Frequently

Talking - Consistently

Thinking/Reasoning - Consistently

Use of Hands - Consistently

Color Vision - Occasionally

Visual Acuity: Far - Frequently

Visual Acuity: Near - Consistently

Walking - Consistentl

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS...

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS...

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect: ALWAYS...

• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone's opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS...

• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS...

• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community

Keywords

Unit Coordinator, UCMW, Monitor Tech, Critical Care, Telemetry, TriHealth, Good Samaritan