Customer Service Warehouse Associate

Ewing Outdoor Supply 515 E. 110th Crown Point, IN 46307 Pay rate $18 - $20 per hour DOE** Ewing Outdoor Supply is a fourth generation, family-owned wholesale landscape, irrigation, and outdoor supply company looking for dependable, customer-focused team members to join our operations team. While we have a lot of mantras around the company, two are, "treat the customer right," and "have fun doing it!" If that sounds like you, keep reading... This role provides a variety of activities—including customer service, warehouse operations, inventory support, local deliveries, and sales assistance —making it ideal for someone who enjoys being active, working both indoors and outdoors, and being part of a fast-paced, team-oriented environment. Though preferred, this hands‑on, foundational role doesn't require prior industry experience; we provide world‑class training to set you up for success from day one! So, do you value hard work, customer service, and teamwork? If so, reach out because we want to meet! Preferred consideration: Bilingual (English/Spanish) Responsibilities Go the extra mile to engage customers Greet and direct customers Deliver a wide variety of items to different addresses and through different routes Follow routes and time schedule Load, unload, prepare, inspect and operate a delivery vehicle Inform customers about new products and services Follow DOT regulations and safety standards Ensure racks are fully stocked Coordinate with your team to provide excellent customer service (especially during peak times) Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers' questions about specific products/services Conduct price and feature comparisons to facilitate purchasing Cross-sell products Provide customer feedback to the Store Manager Stay up-to-date with new products/services Requirements Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize, and manage time effectively Basic math skills Be able to lift 50-70 pounds Excellent communication skills, capable of building trusting relationships Ability to perform in fast‑paced environments Valid driver's license Excellent organizational and time management skills Good driving record with no traffic violations Bonus points: Bilingual (English/Spanish) Bonus points: Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate) Bonus points: Proven work experience as a Customer Service Associate, Sales Associate, or similar role Bonus points: Knowledge of inventory stocking procedures Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources Profit Sharing Career Development To invest in your personal and professional growth, we offer a variety of training resources. Compensation We offer competitive market wages, great benefits, PTO & bonus potential! Culture We are family-owned, which gives us a unique culture, and we have fun with everything we do! Care We care about all our employees because we would not be where we are now (over 100 years) if it weren't for you! #J-18808-Ljbffr