Campground Associate

We are a premier family-friendly campground nestled in 25 wooded acres located in the heart of Ohio's natural scenic beauty. We offer a range of amenities and activities for campers of all ages. We have been providing families with a fun-filled outdoor experience for over 45 years. Our mission is to provide a safe and enjoyable camping experience for families to make lasting memories. We believe that the great outdoors provides an opportunity for families to unplug from the hustle and bustle of everyday life and reconnect with each other and nature.

POSITION PURPOSE:

A Seasonal Camp Ground Associate is to serve as the liaison between park users and park staff. You will use effective communication to dive sales, reservations, customer service and cash handling. May assist in campground public relations, activities and special events/activities. Will be responsible for performing light maintenance work and campground clean up. This is a part-time position for our winter camping season.

CAMPGROUND ASSOCIATE COMPENSATION:

• Base Pay of $16-$18 per hour
• Part-Time 20-25 hours per week
• Company Perks Program
• Flexible schedule
• Opportunities for returning work in future seasons

CAMPGROUND ASSOCIATE JOB RESPONSIBILITIES:

• Provide excellent customer service
• Comply with campground policies and procedures
• Deliver firewood & ice
• General grounds keeping & keep restrooms clean
• General campground security and oversight
• Assist with administrative projects and general office support
• Maintain accurate reservation and guest records
• Assist with winter property upkeep, including monitoring common areas for snow and ice conditions
• Monitor and assist with the needs of guests staying onsite during the winter season
• Communicate guest concerns, maintenance needs, or property issues to management
• Assist management with special projects and preparation for the upcoming season 
• Minor maintenance work
• Answering phones and taking reservations
• Processing online reservations
• Checking and answering the Resort email and voicemail
• Checking in guests upon arrival and checking out guests
• Helping stock the campground store and process store transactions
• Providing local information and campground area information
• Cleaning all bathhouses
• Cleaning up garbage and debris around the property
• Must be available on nights and weekends
• Other duties as assigned

CAMPGROUND ASSOCIATE QUALIFICATIONS:

• Previous experience at a campground a plus.
• Willingness to work respectfully with people of diverse backgrounds
• Human relations skills. Must be a "people-person" who thrives on public contact.
• Ability to physically get out and make rounds through the camping area
• Ability to adapt to changing work conditions
• Must posses basic carpentry and maintenance skills
• Basic computer skills and proficiency in Microsoft Word & Excel
• A good knowledge of the park and surrounding area
• Flexible and rotating schedule to include afternoons, most weekends and summer holidays
• Requires visual acuity and ability to hear to clearly communicate with managers, coworkers, guests and vendors
• Must be able to sit, stand and walk for extended periods of time
• Must be able to reach with arms and hands
• Must be able to lift and/or move up to 50 lbs.
• Must have finger to hand dexterity to be able to grip, grasp items or equipment

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