ServiceNow SecOps Engineer

Job Title: ServiceNow Developer cum Administrator Location: Richmond, VA Job Summary We are looking for a skilled ServiceNow Developer cum Administrator who can manage, configure, customize, and develop solutions on the ServiceNow platform. The ideal candidate should have strong hands-on experience in ServiceNow administration, application development, workflows, integrations, and platform support. Key Responsibilities:

• Perform day-to-day ServiceNow administration , configuration, and platform support.
• Develop and customize ServiceNow applications, modules, forms, fields, tables, views, and dashboards.
• Configure and maintain Incident, Problem, Change, Request, Knowledge, and Service Catalog modules.
• Develop Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, Data Policies, and ACLs .
• Create and maintain workflows, Flow Designer flows, approvals, notifications, and assignments.
• Develop and maintain Service Catalog items, record producers, catalog client scripts, and catalog workflows .
• Build integrations between ServiceNow and external applications using REST/SOAP APIs, IntegrationHub, MID Server , and other integration technologies.
• Perform data imports, transformations, and migrations using Import Sets, Transform Maps , and data-loading utilities.
• Manage users, groups, roles, permissions, and access controls.
• Troubleshoot application, workflow, integration, and platform-related issues.
• Monitor platform performance and recommend improvements.
• Participate in ServiceNow upgrades, patches, testing, and release activities.
• Follow ServiceNow development best practices and maintain proper documentation.
• Work with stakeholders to gather requirements and translate business needs into technical solutions.
• Support production deployments, incident resolution, and root-cause analysis.
• Collaborate with developers, architects, QA teams, and business users across ServiceNow initiatives.

• 3 7+ years of hands-on ServiceNow experience in development and administration.
• Strong knowledge of ServiceNow platform architecture and administration.
• Hands-on experience with: Business Rules Client Scripts UI Policies UI Actions Script Includes ACLs Notifications Scheduled Jobs Events Workflows / Flow Designer Service Catalog
• Strong JavaScript programming skills.
• Experience with REST/SOAP web services and ServiceNow integrations .
• Knowledge of Import Sets, Transform Maps, and data migration.
• Experience with ServiceNow security, roles, groups, and access controls.
• Good understanding of ITIL processes and IT Service Management.
• Experience troubleshooting and supporting ServiceNow production environments.
• Strong communication, analytical, and problem-solving skills

• Required - Bachelor's degree in Computer Science, Information Technology, Computer Engineering or closely related or equivalent.
• Preferred - Master's degree in Management Information Systems (MIS), Computer Science, Big Data or Analytics or equivalent.

Travel: Open to travel based-up on the nature of the engagement.

For applications and inquiries, contact:View email address on us.fitly.work