Lead Direct Support Professional | 1st & 2nd Shift Available | Grand Rapids, MI

Lead Direct Support Professional| 1st & 2nd shift available| Grand Rapids, MI

Make a real impact—help someone build independence while building a career, you’re proud of.

As a Lead Direct Support Professional (Lead DSP) you'll provide leadership, guidance, and direct support to individuals served while assisting with daily program operations. This role promotes independence, implements person-centered care plans, supports health and wellness needs, and serves as a resource for staff on shift. The Lead DSP also assists with training, scheduling, compliance, on-call responsibilities, and administrative support to help ensure high-quality services and a positive team environment.

What You’ll Do

• Assist with daily living (ADLs), personal care, and medications
• Support community outings, transportation, and activities
• Build positive relationships and encourage independence
• Help maintain a safe, structured, and supportive environment
• Ability to mentor, train and orient new staff
• Provide leadership, direction and support to staff

What We’re Looking For

• Compassionate, dependable, and team-oriented
• Strong communication and ability to build trust
• Adaptable, patient, and resilient
• Person-centered mindset with respect for individual differences

What You'll Bring

Required:

• High school diploma or equivalent, with two years of leadership experience in a healthcare-related setting
• Valid driver’s license
• Ability to lift 50 lbs.
• Ability to pass background checks and fingerprints
• Ability to obtain CPR/First Aid certification

Top Benefits

• Competitive pay
• Medical, dental & vision insurance (may vary based on job status)
• Virtual Concierge Medical Services
• 403(b) retirement with company match (up to 3%)
• Generous Paid Time Off (PTO)
• Paid training + career growth opportunities
• Tuition reimbursement and scholarship opportunities
• Employee Assistance Program (mental health + support)
• Company-paid life insurance

Why Hope Network

Not your average job. Not your average impact.

At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters.

Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.

Apply today and start making a difference.