Solutions Architect

Job Title: Solutions Architect: IV (Lead) - Dynamics 365 Solutions Architect

Location: Inver Grove Heights, MN (Hybrid, ~2 days onsite)

Brief Summary:

The client is looking for a Senior Microsoft Dynamics 365 Solution Architect with 7+ years of D365 implementation experience and 3+ years as a Solution Architect/Lead Architect . The ideal candidate should have strong expertise in Dynamics 365 Customer Service, Sales, Power Platform, Dataverse, Power Apps, and Power Automate , along with experience designing enterprise-scale, secure, and scalable solutions. They should be proficient in Azure integrations, CI/CD pipelines, ALM, Azure DevOps/GitHub Actions, environment management, and architecture governance , and have the ability to lead technical design sessions, mentor teams, and collaborate with business stakeholders. Microsoft Solution Architect certifications and experience in large enterprise or regulated environments are highly preferred .

Job Description

We are seeking a Dynamics 365 Solutions Architect (Lead) to lead the design, governance, architecture, and operational success of enterprise-scale Microsoft Dynamics 365 and Power Platform solutions. The ideal candidate will have strong experience across Dynamics 365 Customer Service, Sales, Customer Insights Journeys, Dataverse, and Power Platform, and a proven ability to deliver scalable, secure, and supportable solutions aligned to business objectives and technology standards.

Responsibilities:

• Lead architecture, design, and implementation of Microsoft Dynamics 365 and Power Platform solutions across multiple environments.
• Drive technical proofs of concept to evaluate feasibility and validate architecture approaches.
• Partner with the Technical Lead to transition approved POCs into scalable, supportable solution designs and implementation plans.
• Collaborate with Product Owners to define solution strategy, inform product roadmaps, and identify future requirements.
• Define and maintain platform strategy, governance standards, and architectural roadmaps for Dynamics 365 and Power Platform.
• Design scalable and secure solutions using Dynamics 365 Customer Service, Sales, Customer Insights Journeys, Dataverse, Power Automate, and Power Apps.
• Establish environment management strategies for Production, Sandbox, Development, and Test environments.
• Translate business requirements into solution architecture and technical designs with business and technical stakeholders.
• Lead solution reviews, design sessions, technical workshops, and architecture governance activities.
• Oversee deployment strategies and release management processes.
• Design and support CI/CD pipelines using Azure DevOps, GitHub Actions, and Power Platform Pipelines.
• Define ALM standards, deployment processes, and source control practices.
• Architect integrations between Dynamics 365, Azure services, enterprise applications, APIs, and third-party systems.
• Ensure platform security, compliance, scalability, reliability, and operational readiness.
• Troubleshoot complex platform, integration, application, and performance issues.
• Mentor developers, administrators, and technical team members on best practices and architectural standards.
• Collaborate with Microsoft support and vendors on critical platform issues.
• Support licensing optimization, capacity planning, monitoring, and cost management activities.
• Maintain architecture documentation, standards, support procedures, and solution roadmaps.
• Participate in operational support and production issue resolution as required.

Required Skills & Qualifications:

• 10+ years designing and implementing Microsoft Dynamics 365 solutions.
• 5+ years as a Dynamics 365 Solution Architect or Lead Technical Architect.
• Expertise with Dynamics 365 Customer Service, Dynamics 365 Sales, Customer Insights Journeys, Power Platform, and Dataverse.
• Experience administering enterprise-scale Dynamics 365 and Power Platform environments.
• Deep understanding of Dataverse architecture, security models, business rules, plugins, solutions, and environment strategy.
• Hands-on CI/CD pipeline creation or support for Dynamics 365 and Power Platform deployments.
• Application lifecycle management and release governance experience.
• Strong experience integrating Dynamics 365 with Azure services, APIs, and third-party applications.
• Experience working within Agile or Scrum delivery environments.
• Proven ability to lead technical design sessions and influence architecture decisions with stakeholders.
• Excellent troubleshooting, analytical, communication, and stakeholder management skills.

Preferred Skills:

• Microsoft Certified: Dynamics 365 Solution Architect Expert; Power Platform Solution Architect Expert.
• Experience with Azure DevOps, GitHub Actions, Power Platform Pipelines, and Power Platform CoE Toolkit.
• Experience with Power BI and enterprise-scale environments.
• Experience with customer engagement and contact center integrations such as Five9 or Microsoft Contact Center.
• Familiarity with deployment automation tools, governance frameworks, and cloud security best practices.