Host at Ritual House

Ritual House

Pittsburgh, PA

Job Description

Benefits:

Competitive salary
Employee discounts
Training & development

Front Desk Host/ess

COMPANY AND CULTURE DESCRIPTION:

Ritual House is a trendy restaurant concept located in the Historic Union Trust Building in the heart of Downtown Pittsburgh. We specialize in Elevated American cuisine with global influences, a dynamic hand crafted cocktail program, a vibrant atmosphere, and a truly unique dining experience.

JOB POSITION DESCRIPTION:

We are looking for a restaurant front desk host or hostess to greet, communicate and accommodate all our guest's
needs during their visit. Our front desk host/ess needs to be friendly and personable. Front desk
host/ess will make reservations, check guests in for their reservation, answer calls and be able to answer any
guests questions and concerns. Our front desk host/ess are the first impression and last impression of our restaurant.

RESPONSIBILITIES:

Greet and interact with guests in a warm, friendly and professional manner
Provide exceptional service by listening, communicating and responding to guests needs
Use computer system to check in/ out guests and make reservations for guests
Be able to answer phone calls, and execute all front desk operations
Know all safety, security and emergency procedures
Communicate guest information to food servers, server assistants and bartenders

QUALIFICATIONS:

History as a front desk or related hospitality experience
High School Diploma/ GED
1+ years customer service experience required
Familiarity with computer or restaurant software (training will be provided)
Ability to communicate in person and on the phone
Organized and detail-oriented
Ability to work in fast-paced environments
Customer service experience

BENEFITS:

growth opportunities available

Apply

Vacancy posted 13 days ago

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