Field Service Administrator

Field Service Administrator

Our client, a leading medical manufacturing company, is looking for a Field Service Administrator. This is for an initial duration of six months and is located at Indianapolis, IN.

Job Title: Field Service Administrator

Location: Indianapolis, IN

Duration: Six months

Job Type: Contract (Candidates must be able to work on W2 without VISA sponsorship)

We are currently seeking a Field Service Coordinator who will be responsible for driving efficiency and productivity within the field service organization while delivering a positive customer experience.

This position is part of the Field Service Coordination department located in Indianapolis, IN and will be Onsite. Shift is Monday - Friday 10 am - 7 pm.

In this role, you will be responsible for:

• Planning and scheduling field service resources for Installations, Preventative Maintenance, and Field Modifications while balancing the urgent needs of a complex customer base.
• Driving customer satisfaction through the use of effective communication skills and following through on expectations.
• Managing the strategic scheduling and efficiency of Field Service resources while balancing priorities.

The required qualifications for the job include:

• High School Degree or equivalent
• Two or more years of customer service and/or service coordination/dispatching or case management experience
• Knowledge of standard computer administrative tools (Windows, MS Office)

It would be a plus if you had previous experience in:

• Associate's or Bachelor's Degree
• Experience in Supply Chain or Logistics routing
• Knowledge of Oracle/Service Max or similar SMS is desired

Interested and qualified candidates, please send your most recently updated word document resume to View email address on click.appcast.io or View email address on click.appcast.io