Associate Programme Director

At AKQA (part of WPP), we use the imaginative application of art and science to create beautiful ideas, products, and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and content that capture the imagination, delivering impressive returns for our clients. As a Senior Project Manager in our Delivery team at AKQA Sweden, you will play a critical role in leading and overseeing large workstreams, ensuring the successful delivery of complex and impactful assignments. Responsibilities Provide mentoring and support to multiple project teams, ensuring the delivery of customer experiences across websites, e-commerce, mobile apps, emerging technologies, films, products, or events. Oversee the successful setup, structure, and end‑to‑end delivery of multiple engagements involving technical, brand, marketing stakeholders, environmental complexities, rollout plans in multiple countries, physical construction, or fixed deadlines. Establish strong relationships with senior clients, partners, and multiple suppliers, ensuring the best outcomes for both clients and AKQA. Lead cross‑department collaboration, knowledge sharing, and mentorship to promote a cohesive and high‑performing work environment. Iterate and teach tailored delivery approaches based on methodology or client need, ensuring alignment with business objectives and stakeholder expectations. Collaborate with internal teams and clients to define and agree on the scope of work, ensuring engagements are clear, unambiguous, and effectively delivered. Lead client discussions regarding project realities, addressing open issues promptly and decisively. Qualifications Significant experience managing diverse service delivery functions in a fast‑paced environment, implementing innovative, interactive, and consumer‑focused solutions. Lead client sessions, resolving challenging discussions with senior client stakeholders, and building long‑term relationships. Expert understanding of both waterfall and agile methodologies and when to use them. Experience line‑managing multiple team members. Ability to define functional and technical requirements or user stories and articulate the value to clients. Ability to effectively communicate with new clients about appropriate ways of working to reach their business objectives. Experience owning commercial and financial decisions. Commitment to delivering the highest quality of production. Strong customer service ethos. Self‑motivation with the ability to inspire and lead project teams to fulfil a vision. Dedication to continuous improvement of AKQA delivery practices, processes, and procedures. Benefits Explore our range of benefits Work environment We have adopted a hybrid approach including required in‑office days. If you require accommodations or flexibility, discuss this with the hiring team during the interview process. Equal Opportunity Employer AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. #J-18808-Ljbffr twentysix