Complex Case Manager

Complex Case Manager

An exciting opportunity has arisen with the Humber and North Yorkshire Integrated Care Board for a qualified RMN/RNLD, or Social Worker, to join the Section 117 case management team covering Hull, East Riding and North Lincolnshire.

We are looking to recruit a dynamic and innovative Band 6 Complex Case Manager to work as part of the team, delivering effective case management, assessment and reviews across the geography for persons who may be eligible for Section 117 funding.

The post holder will review and case manage patients that are subject to Section 117 aftercare (Mental Health Act 1983) commissioning and people with learning disabilities and/or Autism ensuring that the services commissioned are appropriate and safe to manage service user care.

The successful candidate will be joining a newly formed integrated team of clinicians, social workers and administrative staff.

The post holder will work independently and meet with the multidisciplinary professionals, service users and carers within the service and ensure clear understanding of case management and programme of care needs on a continuous basis, discuss potential transfers to alternative placements with service users when necessary. This includes people living in the community and who are in Specialist placements including in and out of area placements. The post holder would be a resource to support service providers with knowledge of alternative placements and treatment options.

This post is a highly rewarding role, supporting some of the most vulnerable adults in the locality to achieve positive change and improved quality of life. Providing equal interest and challenge, with plenty of opportunities for growth and development working alongside others with a shared goal of providing the right care for those in our community who are challenged by complex health needs.

National travel required as part of the role.

The ICB adopts a Purposeful Presence model as the default way of working. This means: Individual work is undertaken remotely and digitally in almost all circumstances, collaborative work is predominantly delivered through digital platforms, in-person working is reserved for situations where outcomes cannot be achieved effectively through digital means. Contractual bases are determined by post category. This post is designated as: A Community Based Post - this means the appointed postholders contractual base will be home. The ability to reach required community sites and localities within work time will be a consideration in recruitment.

NHS Humber and North Yorkshire Integrated Care Board (ICB) is responsible for planning and arranging the provision of NHS services to meet the diverse health needs of a population of 1.7 million people. Our area reaches over 1,500 square miles and includes the cities of Hull and York and the large rural areas across East Yorkshire, North Yorkshire and Northern Lincolnshire. The ICB is part of the Humber and North Yorkshire Health and Care Partnership, one of 42 Integrated Care Systems (ICS) across England to meet health and care needs, coordinate services and plan in a way that improves population health and reduces inequality between groups. The Health and Care Partnership comprises of NHS organisations, local councils, health and care providers and voluntary, community and social enterprise (VCSE) organisations.

Job Responsibilities

This post is an exciting opportunity within Humber and North Yorkshire Integrated Care Board.

The post holder will review and case manage patients that are subject to Section 117 aftercare (Mental Health Act 1983) commissioning and people with learning disabilities and/or Autism ensuring that the services commissioned are appropriate and safe to manage service user care.

The post holder will work independently and meet with the multidisciplinary professionals, service users and carers within the service and ensure clear understanding of case management and programme of care needs on a continuous basis, discuss potential transfers to alternative placements with service users when necessary. This includes people living in the community and who are in Specialist placements including in and out of area placements. The post holder would be a resource to support service providers with knowledge of alternative placements and treatment options.

Case manage patients who are subject to s117 aftercare and transforming care.

To ensure all placements provide appropriate, good quality services and are value for money.

Liaise with Legal team regarding DoLs/CoP enquires

Re-assess all new patient placements within initial 12 weeks (as per local s117 Aftercare Policy) assessment period to provide highly specialised advice and ensure placement suitability and discuss with service user quality and care issues.

Manage potentially highly complex, sensitive and contentious service user information during interactions with legal representatives and independent provider clinical teams where discussions may be complex and require a calm, balanced approach to resolving conflict.

Attend service users clinical/multiagency reviews and, if appropriate, provide advice with complex Section 117 aftercare and Care and Treatment Reviews (CTR) pre-discharge meetings to ascertain appropriateness of placements, working with provider clinicians and ensure least restrictive option.

Attend Mental Health Review Tribunals (MHRT) when required to provide update report(s) on behalf of the ICB.

Person Specification

Skills and Attributes

Essential

• Sound knowledge of the Mental Health Act (1983) Mental Capacity Act (2005)
• Excellent organisational skills
• Experience of working across organisation and external boundaries
• Knowledge and awareness of the adult and children's safeguarding agenda
• Experience of providing care to service users with complex needs
• Sound financial awareness
• Keyboard Skills
• Ability to travel as required by the role

Qualifications

Essential

• Educated to degree level in relevant subject or equivalent level of experience of working at a similar level. Evidence of relevant registration
• Professional qualification in Nursing(RNMH/RNLD) or Social Worker
• Relevant postgraduate qualification
• Able to demonstrate understanding of MHA section 117/MCA, capacity and consent
• Demonstrate knowledge of safeguarding agenda and processes

Experience

Essential

• Demonstrable relevant Nursing/Social work experience at band 5 or higher
• Previous experience of nursing relevant care groups & associated needs
• Joint working with local authority staff
• Joint working with independent sector
• Clinical assessing experience
• Team working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website.

Employer Details

Employer Name

Humber and North Yorkshire Integrated Care Board (857)

Address

Health House

Grange Park Lane

Willerby

HU10 6DT

United Kingdom

Employer's Website